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We're Not Getting our Refurb iphones for $249
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tdorty3
New User
Posts: 7
Registered: 05-23-2008


tdorty3


My Device: iphone 8g

Message 1 of 2

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This is an email I JUST received from AT&T.
 
Dear Mr. ,

I am following up on your request yesterday for the status of your
order. 

I have found that the order has been cancelled, due to the fact the
refurbished iphones are on back order and we do not know when or if the

phone will be back in stock.

Your account has not been charged for the phone your bank may have the
funds on hold but should be releasing them within 24-48 hours.

You can go back online and purchase a new phone at any time or visit an

at&t corporate store in your area.  Please visit
http://www.wireless.att.com/find-a-store/
to find a store in your area.

I have a applied a $50 credit to your account due to the issue with the

iphone and the fact that you do not have a working phone.

Mr. , I hope that the information provided has been helpful
and
has resolved all of your questions. If you need further assistance,
feel
free to contact customer service at 1-800-331-0500 or 611 from your
AT&T
phone.

Please visit our web-site at http://www.att.com/wireless for the latest

updates and promotions available.  We know you have a choice when it
comes to wireless service.  We appreciate and thank you for choosing
AT&T.

Sincerely,
05-29-2008 11:30:49 AM
Re: We're Not Getting our Refurb iphones for $249
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ernestdefoe
Wireless Warrior
Posts: 645
Registered: 03-25-2008


ernestdefoe


My Device: RIM BlackBerry Curve 8310

Message 2 of 2

Viewed 1,372 times




tdorty3 wrote:
This is an email I JUST received from AT&T.
 
Dear Mr. ,

I am following up on your request yesterday for the status of your
order. 

I have found that the order has been cancelled, due to the fact the
refurbished iphones are on back order and we do not know when or if the

phone will be back in stock.

Your account has not been charged for the phone your bank may have the
funds on hold but should be releasing them within 24-48 hours.

You can go back online and purchase a new phone at any time or visit an

at&t corporate store in your area.  Please visit
http://www.wireless.att.com/find-a-store/
to find a store in your area.

I have a applied a $50 credit to your account due to the issue with the

iphone and the fact that you do not have a working phone.

Mr. , I hope that the information provided has been helpful
and
has resolved all of your questions. If you need further assistance,
feel
free to contact customer service at 1-800-331-0500 or 611 from your
AT&T
phone.

Please visit our web-site at http://www.att.com/wireless for the latest

updates and promotions available.  We know you have a choice when it
comes to wireless service.  We appreciate and thank you for choosing
AT&T.

Sincerely,


Well it was nice that they gave you a $50.00 credit. Hate that you didn't get your iPhone.
05-30-2008 08:46:00 AM
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