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Wireless Forums from AT&T :
Phone & Device Support :
Apple :
We're Not Getting our Refurb iphones for $249
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We're Not Getting our Refurb iphones for $249
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tdorty3
New User
Posts: 7
Registered: 05-23-2008


My Device: iphone 8g
Message 1 of 2

Viewed 1,595 times
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This is an email I JUST received from AT&T. Dear Mr. , I am following up on your request yesterday for the status of your order. I have found that the order has been cancelled, due to the fact the refurbished iphones are on back order and we do not know when or if the phone will be back in stock. Your account has not been charged for the phone your bank may have the funds on hold but should be releasing them within 24-48 hours. You can go back online and purchase a new phone at any time or visit an at&t corporate store in your area. Please visit http://www.wireless.att.com/find-a-store/to find a store in your area. I have a applied a $50 credit to your account due to the issue with the iphone and the fact that you do not have a working phone. Mr. , I hope that the information provided has been helpful and has resolved all of your questions. If you need further assistance, feel free to contact customer service at 1-800-331-0500 or 611 from your AT&Tphone. Please visit our web-site at http://www.att.com/wireless for the latest updates and promotions available. We know you have a choice when it comes to wireless service. We appreciate and thank you for choosing AT&T. Sincerely,
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05-29-2008 11:30:49 AM
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Re: We're Not Getting our Refurb iphones for $249
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ernestdefoe
Wireless Warrior
Posts: 645
Registered: 03-25-2008


My Device: RIM BlackBerry Curve 8310
Message 2 of 2

Viewed 1,372 times
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tdorty3 wrote: This is an email I JUST received from AT&T. Dear Mr. , I am following up on your request yesterday for the status of your order. I have found that the order has been cancelled, due to the fact the refurbished iphones are on back order and we do not know when or if the phone will be back in stock. Your account has not been charged for the phone your bank may have the funds on hold but should be releasing them within 24-48 hours. You can go back online and purchase a new phone at any time or visit an at&t corporate store in your area. Please visit http://www.wireless.att.com/find-a-store/to find a store in your area. I have a applied a $50 credit to your account due to the issue with the iphone and the fact that you do not have a working phone. Mr. , I hope that the information provided has been helpful and has resolved all of your questions. If you need further assistance, feel free to contact customer service at 1-800-331-0500 or 611 from your AT&Tphone. Please visit our web-site at http://www.att.com/wireless for the latest updates and promotions available. We know you have a choice when it comes to wireless service. We appreciate and thank you for choosing AT&T. Sincerely,
Well it was nice that they gave you a $50.00 credit. Hate that you didn't get your iPhone.
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05-30-2008 08:46:00 AM
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