Since this past Monday (8/4/08) I have been getting very weak coverage in the city of Chicago. At this point I can't get a signal inside my home in the 60622 zip code and as a telecommuter with no land line this is not a good thing. Anyone else having issues? There was a big storm here, maybe a tower was damaged?
I was in Cary, Gurnee, and then drove to South Barrington and back to Wisconsin with no problems (Bluetooth calls like crazy), but I heard there were several power outages all over Illinois...
Not just you, I have awful coverage in Chicago. I just came from T-mobile and I have some serious regrets about it. I teleommute as well and can't get reception in my apartment off of Damen in UK Village. I was just talking with my wife, she was in the car heading north in Chicago. Three dropped calls. In seven years of T-Mobile I never had a single dropped call. AT&T needs to get their act together.
Update - I went to the Apple store yesterday and they were good enough to give me a new phone to try, but the problem persists. I've held on AT&T's tech support line twice now for over 30 minutes and have been disconnected before anyone comes on the line!!!
As much as I love Apple and my new iPhone, I'm starting to regret leaving the stability of Verizon. I'm having to use Skype to talk with people from my home.
C'mon AT&T - get it together! Chicago is one of the biggest markets in the world and this is COMPLETELY UNACCEPTABLE!!!!
I am a new customer in 60622 and last week was better than T-Mobile for me. This week it went to crap. No signal inside, no signal outside my house. I have to walk about 3 blocks before I get 1 bar 3g.
I think this is all due to the storm. Something happened. Please fix it soon.
I live in 60622 as well. I work in 60606, right downtown on Wacker & Madison. I have been unable to get a solid 3G signal in either place since Thursday morning. Sometimes I'll get a bar or two on the way to work but it quickly fades to "No Service" and I have to turn off 3G to get an EDGE signal. My EDGE signal is 5 bars but EDGE is garbage!! I miss my streaming Pandora radio!
I have had the iPhone for 2 weeks and up until yesterday the 3G coverage has been phenomenal. Absolutely solid. Please post here when and if you find out what's causing this!
UPDATE: I did chat with a customer service person online today who said there are two towers being repaired in the 60622 area. He said they expect to be back online by 8pm Friday night. Fingers crossed.