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Wireless Forums from AT&T :
Phone & Device Support :
Samsung :
BLACKJACK RECALL
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Re: BLACKJACK RECALL
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futbolkeeper
Wireless Student
Posts: 431
Registered: 03-15-2007


My Device: BlackJack, and AT&T Tilt
Message 2 of 147

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N.Taeo wrote:
Customers who purchased the Samsung BlackJack i607 which was manufactured during the months of November 2006 - February 2007 may find they are experiencing dropped calls or poor signal reception. After extensive testing by Samsung and AT&T they have found some internal components are wearing over time and causing the antennae connection to loosen causing poor signal and dropped calls.
Samsung has implemented some design changes to fix these issues: they changed a coating within the device back in February which improved RF and have made several hardware changes recently to improve the reception even more. There have been no issues with call performance with all new hardware manufactured from March 2007 forward.
Customers who have purchased the Samsung BlackJack i607 and are affected by the "dropped call" scenario are advised to call the Exchange By Mail
Where did you find this info?
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11-08-2007 02:52:43 PM
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Re: BLACKJACK RECALL
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Simon Templar
Contributor
Posts: 94
Registered: 10-30-2007

Message 3 of 147

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I see no discernable way to tell when the phone was manufactured.
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11-08-2007 03:37:09 PM
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Re: BLACKJACK RECALL
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futbolkeeper
Wireless Student
Posts: 431
Registered: 03-15-2007


My Device: BlackJack, and AT&T Tilt
Message 5 of 147

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Simon Templar wrote:
I see no discernable way to tell when the phone was manufactured.
What about under the battery to the right of the "Made in Korea" line, there are four digits possibly yy.mm Mine is 06.12 Dec. 2006 maybe?? Or am I stretching?
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11-08-2007 03:40:44 PM
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Re: BLACKJACK RECALL
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ptnova
New User
Posts: 3
Registered: 12-08-2006


My Device: BlackJack
Message 10 of 147

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Just called Samsung, was passed around a few times and of the 3 people I talked with none had heard of this advisory. BTW, I talked to a supervisor who was very courteous and respectful. I was actually impressed, even though he was not aware of this advisory.
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11-08-2007 05:26:12 PM
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