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Samsung Impression Crashes. perhaps a software fix to this????
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implicit88
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Posts: 5
Registered: 05-06-2009


implicit88

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I have a samsung impression and it crashes when i do the folling actions.

create a text message  but dont type anything

click on the screen so the phone shows the touchscreen keyboard (the qwerty one)

then touch t9

then type the following

Aw babe sorry, i j

 

it should freeze on j.

 

I have tried this on various impressions and all crashed and rebooted (no memory or setting were deleted, at least to my knowledge)

 

Plz other people try  it and see if it crashes.

I have made it crash by only typing certain parts of this then typing other random stuff.

 

05-06-2009 04:42:57 PM
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Re: Samsung Impression Crashes. Perhaps a software fix to this????
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phonejunkie30
Wireless Student
Posts: 524
Registered: 07-28-2006


phonejunkie30


My Device: Iphone 3GS 16GB Black

Message 2 of 21

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I will not try it as I have not had any troubles with my phone crashing but have you had any luck exchanging this?  also I am curious you said you did this with several of them and this happened have you taken this to the ATT corp. stores and tried this in front of them I am curious to see what they would say......
05-06-2009 05:15:20 PM
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implicit88
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Posts: 5
Registered: 05-06-2009


implicit88

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No i have not yet as i havent had the time to do so.

I tried it on three phones that were not older than 2 weeks,  mine my mothers and my gf's

The otheres were of friends but idk what condition or age they were.

 

And i recommend u try this. it wont delete anything or change any setting either on the memory card or phone.

I wanted to see if maybe my area just got a bad shipment or if its all impressions.

 

Well i just tried it again its worked every time.... 7 times on my phone alone hehe.

 

I will take this to an att store by the end of this week and show them. I am also hoping others find this issue so we can get an update to fix this. Tehre also might be many other word combinations that will cause this.

05-06-2009 05:21:39 PM
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implicit88
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Posts: 5
Registered: 05-06-2009


implicit88

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Update:

This crash actually occurs anytime you use T9 and touch "i" then "space"

pretty lame! plz fix this samsung

05-06-2009 06:30:30 PM
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madhadder
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Registered: 05-07-2009


madhadder

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I went to the Att store and tried new phones out of the box and they did it.  I called Samsung and they told me to either take the phone back and get a new one or send it to them. neither I think would resolve the matter I think they need to send out a software patch or something.
05-07-2009 12:11:05 PM
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implicit88
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Posts: 5
Registered: 05-06-2009


implicit88

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I acually just did the same thing. Is there anyway i can report this in a place that would actually matteR?
05-07-2009 05:53:28 PM
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Re: Samsung Impression Crashes. perhaps a software fix to this????
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adejos
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Posts: 1
Registered: 05-10-2009


adejos

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im an at&t rep and i can definitely verify this problem is happening. right when i read about the bug on engadget i tried it out and its definitely happening, which sucks because they've been selling really well. Actually i had another instance when the impression crashed as well. I was working with 2 customers and i had to manually put in the voicemail gateway number and it crashed on me. i'm not sure what i did to trigger it but it crashed on me twice.  My solution to the texting crash though is to just not use t9 while in qwerty.  Honestly i don't really see the purpose of t9 when using qwerty anyways.  I never turn on t9 on the impressions or eternitys.

05-10-2009 05:54:43 PM
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Smurfette27
Cell Phone in Training
Posts: 3702
Registered: 08-13-2008


Smurfette27


My Device: Iphone 3gs 16 GB

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This is the second Samsung to have buggy issues. What is happeneing with them? I just don't understand how a manufacter can sell a defective device and  not refund the money. If all units have the same problem. They should be recalled and fixed. The impression is just as expensive as a smartphone.
05-11-2009 11:54:23 AM
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phonejunkie30
Wireless Student
Posts: 524
Registered: 07-28-2006


phonejunkie30


My Device: Iphone 3GS 16GB Black

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there is an article over on BGR about this today wow see link below. 

 

http://www.boygeniusreport.com/2009/05/10/more-fail-less-epix-major-bug-plagues-another-att-samsung-handset/

05-11-2009 07:17:00 PM
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guandalf
Wireless Wizard
Posts: 3275
Registered: 06-20-2006


guandalf


My Device: HTC Pure

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Smurfette27 wrote:
This is the second Samsung to have buggy issues. What is happeneing with them? I just don't understand how a manufacter can sell a defective device and  not refund the money. If all units have the same problem. They should be recalled and fixed. The impression is just as expensive as a smartphone.

 

I believe the 3rd! I hear the Propel Pro also has a tiny issue with ascending ring tone which cant be changed
05-11-2009 08:09:12 PM
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