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Need help with connecting microcell
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07-10-2012 05:50:21 PM
Need help please!!! Hooking up micro-cell have a modem with one ethernet hole and that has a ethernet cord going
from it to my computer. SO where do I put the ethernet cord from the micro cell?? And so on and so on??? Really don't understand
Re: Need help with connecting microcell
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07-11-2012 08:28:16 AM
Confused. You have a modem with a single ethernet port? Is this a dialup connnection?
For MicroCell Setup and Basic Troubleshooting, use this link.
For additional help, please send a PM to ATTCustomerCare.

Re: Need help with connecting microcell
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07-11-2012 12:54:14 PM
No it is dsl its just a small modem that the phone company provides! I think i can run the ethernet cord from it to the micro cell then run the other ethernet cord from the micro on back that says computer to the computer do you think that will work?
Re: Need help with connecting microcell
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07-11-2012 12:55:11 PM
or do you think I need to get a wireless router and that would solve everything?
Re: Need help with connecting microcell
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07-11-2012 09:04:23 PM
Ok, I get it. Your DSL gateway is like mine, but I run it through a wireless router (wired or wireless it doesn't really make a difference). Personally, I would never connect to an ISP without some sort of router that I can customize to my security needs and liking. If you get a router you'll have to make sure that your DSL "modem" is not doing any NAT because if your router is setup that way, that's a double NAT and the MicroCell won't connect. My connection is: modem -> router -> MicroCell. If you get a router, you might want to search the forum for specific router settings because that my help you choose which one to buy. However, there is still a lot of trial and error in getting the MicroCell to work correctly so be forewarned. It should be as simple as plugging everything together following the instructions, registering the MicroCell and be done with. Unfortunately, that's not usually the case ![]()
For MicroCell Setup and Basic Troubleshooting, use this link.
For additional help, please send a PM to ATTCustomerCare.

Re: Need help with connecting microcell
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07-12-2012 04:14:28 PM
Thanks for all your help but I have no clue what you mean I don't know what a NAT is???? I have know clue what settings it is running n or how to find out you lost me?????????
Re: Need help with connecting microcell
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07-12-2012 04:15:59 PM
What is a ISP too???
told you I don't know what you are talking about!!
Re: Need help with connecting microcell
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07-13-2012 07:50:05 AM
NAT stands for Network Address Translation and it basically means that you are hiding your computer's (and other connected devices) private information from the big bad world of the internet. The modem/gateway that your ISP (Internet Service Provider) gave you often operates in this mode and by having too many devices that "hide" your device's information between the device and the internet, your information can get muddled and the devices begin to fail in odd ways.
Typically a wired or wireless router you buy at a store to install yourself will not work in NAT mode but can be set up that way ... if you are having trouble then you can always call your ISP and ask them to put your modem/gateway into BRIDGE mode (which basically doesn't do any of the hiding that NAT does) but that can sometimes open you up to more malware/virus attack so it's not recommended unless you know what you're doing.
Since the MicroCell device is made by Cisco I would strongly recommend getting a Cisco router put put between it and your modem/gateway, they are very high quality, have user-friendly set up interfaces, and should have no issues with communicating since they are made by the same company.
Good luck ![]()
Re: Need help with connecting microcell
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07-13-2012 09:24:51 AM
Thanks Odin1701h for taking that question. Good, clear answer ![]()
For MicroCell Setup and Basic Troubleshooting, use this link.
For additional help, please send a PM to ATTCustomerCare.

Re: Need help with connecting microcell
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07-13-2012 12:51:31 PM
Ok THANKS I will be getting my router Monday So....... I'm sure I will be back Monday Thanks for all your help I think I understand a little better now. I'm sure I will have several questions Monday I hope you are here to HELP!!![]()








