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Visitor

Posts: 3

Registered: ‎06-16-2012

the links on your site don't work

‎06-16-2012 08:58:34 PM

Cant register my device to get it activated. I call customer tech service, and get non english speaking people who tell me to do it on line--your links have been broken several days...FIX THEM why am i paying for a phone service when it won't work???

Employee

Posts: 2,376

Registered: ‎10-27-2010

My Device: Samsung Galaxy S II Skyrocket

Re: the links on your site don't work

‎06-17-2012 02:13:35 PM

They are working to fix it.

Question 2 however, you don't pay to have service you pay for the ability to connect to their network, working or not

“I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.”

Posted from Generic Android

Visitor

Posts: 1

Registered: ‎06-17-2012

Re: the links on your site don't work

‎06-17-2012 02:52:25 PM

Having the same problem since yesterday morning. I was disconnected by the first customer service rep after she tried transferring me. The second rep was great, but could not resolve the issue as it appears to be a broken link to the required registration web page. Quite frustrating and disappointing that it seems ATT did not call someone in over the weekend to try and resolve the issue. My guess is that's it's an easy fix for the person who has the right knowledge. I hope that person shows up for work Monday morning!

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