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Visitor

Posts: 2

Registered: ‎04-15-2012

AT&T Music is no longer supported by Samsung

[ Edited ]

‎04-15-2012 11:32:13 AM - edited ‎04-15-2012 11:34:12 AM

I've recently acquired a Samsung Flight 2 yesterday. I started downloading free ringtones from phonezoo.com as suggested by the radio shack personal and tried to set them as my ringtones n such. But when I tried to access AT&T Music on the menu I got this message:

"This service is no longer offered by AT&T. For songs, albums, and ringtones, please visit

http://att.uglabs.net/attmusic"

I've tried again and again trying to get to the app, and I've even gone to the page the message suggested but didn't download anything because it charges. When I looked online to see if anyone else had this problem everyone apparently has no trouble getting to AT&T Music. Whats going on with my phone?

Former Community Manager

Posts: 5,009

Registered: ‎06-20-2011

My Device: iPhone 5 & Samsung Focus

Re: AT&T Music is no longer supported by Samsung

‎04-18-2012 12:15:42 PM

I'm looking into this for you. I need to do a bit of research.

Thanks for your patience!

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Visitor

Posts: 1

Registered: ‎07-03-2008

Re: AT&T Music is no longer supported by Samsung

‎04-29-2012 10:37:55 PM

Hey.

I am experiancing this exact same problem with my AT&T(ZTE) F160. I've actually owned this bugger a while but a few days ago it just suddenly started saying "This service is no longer offered by AT&T. For songs, albums, and ringtones, please visit..." anytime I try to run AT&T Music, and then gives me the sole option of closing AT&T music. Augh!

I have done both a Master Reset and Master Clear (Priors non-user data, latters *everything*) at a phone techs reccomendation... To no avail.

Employee

Posts: 2,376

Registered: ‎10-27-2010

My Device: Samsung Galaxy S II Skyrocket

Re: AT&T Music is no longer supported by Samsung

‎05-01-2012 07:39:11 AM

At&t music was shut down, the service is no longer available

“I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.”

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