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Returning to US
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11-16-2009 04:05:31 PM
I have been abroad in Thailand for the last 4 months. I am returning to the states in about a week. I am carrying a balance with AT&T due to early termination of my last contract. I don't have access to a phone that can call America here, and I was wondering if there was anyway to resolve my balance and set up a new phone plan over the internet.
Re: Returning to US
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11-16-2009 04:53:51 PM
call this number, 1.916.843.4685, otherwise theres not a way to pay it
I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Re: Returning to US
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11-17-2009 05:10:45 AM
Your account has probably been handed over to a collections agency. I'm not sure AT&T will even be able to accept payment for you at this point. One of the downsides from not paying your bills.........
Re: Returning to US
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11-17-2009 04:32:59 PM - edited 11-17-2009 04:33:43 PM
you wont be able to start service on the internet til the other balance is paid. you can start a prepaid service though, and switch it to a contract phone once everything is said and done. and you can order a prepaid phone off the internet. also there is a contact us link on the att website, maybe someone will be able to take a payment for you via email.
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.
Message Edited by mrskroppcircles on 11-17-2009 04:33:43 PM
I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.








