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Visitor

Posts: 1

Registered: ‎07-04-2012

Suggestion to overcome iPhone limited voicemail/missed call notification

‎07-04-2012 10:50:45 PM

I have a new iPhone. First one I've ever had. Loved the phone, until I discovered this HUGE oversight. There is very limited voicemail/missed call notification options. A few days ago I missed some important calls becuase I was not in a good reception area for a while. 3 hours later I discovered I had missed calls and voicemails. The only notification option for missed calls and voicemails is a single alert or banner (I had mine set to "Alert" but never saw or heard it) and that little red dot on the "Phone" icon. Even missed texts give you the option of repaet alerts, up to 10, but not missed calls or voicemails. Ridiculous for one of the "smarter" smart phones to be this stupid. The most basic of dumb phones usually has soem visual or audible alert to tell you you missed a call, that you can set to stay activated until missed calls/voicemail is checked, but not the iPhone.

I've sent Apple feedback about this, as have hundreds, thousands, maybe millions of customers (or possibly they just complain about it on forums and send no official feedback, who knows). But until they fix it it, I have a suggestion for ATT to help thier customers with this.

I understand there is a single Voicemail system, for all phone models, not configurable for individual phones, but perhaps ATT can add a setting option to voicemail features that would "push" a voicemail notification repeatedly, at a user defined interval, until voicemail has been checked. As far as I understand, the system does it once, in order to light up the little tape-looking voicemail icon (on most older phones), or whatever indicator new phones have, and then sends another to turn it off after voicemail is checked. Couldn't the signal to notifiy that there is "new" voicemail be sent repeatedly, if the setting is turned on? This would temporarily solve the problem for ATT iPhone customers (and users of other phones missing this important feature, this oversight is not limited to Apple).

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