11-29-2011 05:27:15 PM
I got a new android phone to replace my iPhone. I have installed the MyATT app on the new SonyErricson Xperia Play android phone. When I try to login I get the following message.
W005 Unfortunately, we are unable to display your account information at this time. Please wait a few moments and try again.
I have tried and tried again to log in but I still get the above listed error.
I have unistalled and reinstalled the app but still I am unable to log in.
Anyone have any ideas or fix for this issue?
01-11-2012 10:45:26 AM
I have the android app installed on a Sony Xperia II play and see nothing but the W005 error when trying to access my mobile account. My wife has an Iphone where the ewuivalent iOS app works, as does the web interface from my PC. I have tried from both Wifi and wireless connection to no avail.
!!!! The best part is that I contacted AT&T Wireless support via 611 on my mobile and they transferred me around until I got to Uverse support, who then transerred me back to wireless support, who then claimed that the app is supported by Sony and would not listen to my argument that the app is developed by AT&T Services !!!!!
Any further suggestions? or Is this just a useless app on android?
02-06-2012 06:20:09 AM
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