07-14-2012 08:33:42 PM
A couple days ago, my Galaxy S 2 was working just fine. I could make and receive calls and texts. But now, I'm not receiving any texts. I can send them out, but I'm not getting any back. I know the people I'm texting are replying, but it's not coming through. Any ideas as to what's causing this and how to fix it?
07-14-2012 08:40:52 PM
A quick Google search brought up others with the issue. Some of the resolutions including clearing the message cache? Making sure you have auto retrive checked as well as ensure that notifications are turned on.
I Googled the following: "galaxy s2 not receiving text messages"
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07-14-2012 08:44:01 PM
07-15-2012 01:45:28 PM
07-15-2012 06:27:44 PM - edited 07-15-2012 06:28:41 PM
I called them this morning and no one could figure out what was wrong. They eventually said to go to an att store and have them put my sim card in another phone and put it back in mine.
Really? Wow this is why AT&T customer service ratings is so low
Did they reset your plan?
- Try turning on airplane mode for about 10 seconds then turning it back off (Refreshes the network), then try sending a message to yourself and see if you recieve it
- Do u use the stock messaging app? Try downloading another 3rd party one (which are usually better anyways)...the one I use is called "Go SMS" which is way better than stock and has more features that could possible work around it
- Go to your settings and make sure "Push Messages" are turned on, this allows messages to be pushed from the network
If those dont work....then I guess go to the AT&T store
07-16-2012 11:14:55 AM
Did you recently port your number in, or is this a phone number that you have been using on AT&T for a long time?
02-21-2013 01:06:38 PM
I realize this is a stale post but am wondering if you ever got to the bottom of this issue. I have essentially the same issue with my S2. I initially took the phone to AT&T, and without hesitation the rep took my SIM card out, inserted it into a different phone, booted that phone, gave the card back to me, and it worked. It has happened twice since then, and my solution has been to insert my SIM card into an old blackberry I no longer use, but keep charged now just for this. and boot it up. As soon as the phone is all the way up I get the message that the SIM card is full and to please delete some messages, AND all the messages that I 'delete'd from my S2 are right there, obviously only deleted from view and apparently clogging up my SIM. So I believe it is indeed an S2 problem, and am still looking for a prevention, not a temporary relief. Thanks for any help!
02-23-2013 07:21:12 AM
This is not a stale issue at all. I've had the same problem not receiving texts but able to send them out. I tried everything; calling the 1-800 number switching to a new SIM card. The only thing that did work was to factory reset the phone. Make sure u take the SD card out before you do this. I have actually had to do this 3 times within the last 3 months. It randomly starts up again and I don't receive messages. I can't figure out why this keeps happening. I hope this may help someone and maybe someone can tell me why I have to do this every other week.
05-05-2013 11:20:00 AM
We had that problem on a Galaxy II. The rep at the store couldn't help. Even a new SIM card didn't help. He played around with settings - but problem was not resolved. He recommended a factory reset. We tried everything we could last night - to no avail. And finally this morning, we did a factory reset. Still no resolution. Called the ATT tech support - where we discoveredt the the server number for texting, had been changed to the phone number. We changed that number, and problem is fully resolved. For Android...: 1) go to your messaging, 2) click on the menu & then settings, 3) scroll down to "message center" & open. The number should begin with a +. If it doesn't, or is your phone's phone number - you need to find out what number is supposed to be in there - and make the change. Hope that helps. Some of you, anyway. We are extremely disappointed in this failure. As a result..., we'll take two actions. First..., these will be our last Samsung phones - this problem was unacceptably inconvenient and with no information about how/why it occured. We can only assume it was the phone. Second..., when our plan contract expires - we'll likely move to Verizon. They've improved their coverage in our area (Eugene, OR) to the point that they're basically kicking ATTs butt. I'm tired of my 4G signal reverting to Edge. My iPad is Verizon, and I've never seen it go lower than a full 5-bar signal. Even my friend's Verizon smart-phones are kicking our butts. And our experience a the local ATT store was not great - in that, they should have been able to resolve this problem. To bad. I've been a happy ATT customer since the beginning. But they're slacking, big time.