07-02-2012 02:51:30 PM
Hi, Actually I'm not from Usa, I bought my phone on internet and my first language isn't english so no one from at&t can really help me because I don't have an agreement with them.
I'm from Colombia (Latin America) and I can't update my phone's system.... It still has the 2.3.5 and when I try to search for new updates it says that my current software is up to date.
in this post : http://forums.att.com/t5/Android-Discussion-and-Su
I'm sorry for my english, I'm just learning but if you can help me I'll be really grateful
I've heard that there are some "illegal" versions for this phone but I don't want to break it... lol
Please help me Can I download it from an official web?
07-02-2012 03:06:58 PM
07-02-2012 02:54:08 PM
Jamileh can you help me with this please please please?
07-03-2012 06:02:04 AM
I'm sorry you're not able to update your phone.
The most recent update is 22.214.171.124. It's not clear to me if you have that update or not.
If you're unable to update, you may want to contact Samsung for additional assistance.
As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.
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07-05-2012 01:58:43 PM
No, my phone isn't updated... it still has the 2.3.5 version and I can't update it yet...
What should I do? I tried to contact samsung but they don't have any support for my phone in my area.
can you help me? please