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Visitor

Posts: 2

Registered: ‎03-20-2011

Restoring apps after 2.2 upgrade

‎03-20-2011 12:30:32 PM

I just completed upgrading my Samsung Captivate to 2.2. Per the instructions, I backed up all my apps and data before I did it, using MyBackup Pro.

After completing the upgrade I went to restore my apps, only to discover that it wouldn't work. It failed with an error message saying "For security reasons, this phone has been configured so you can only install apps from the Marketplace."

Worse yet, when I went to the marketplace, it doesn't seem to recognize any of the apps I purchased, and so I will have to buy them all again, or contact each publisher individually.

I can't be the only one that encountered this, what's the solution?

Czar

Posts: 1,581

Registered: ‎10-27-2010

My Device: Android! :D

Re: Restoring apps after 2.2 upgrade

‎03-20-2011 02:38:42 PM

You did sign back in with the same google account that you purchased the apps in the first place, right?

Also that disabled for security reasons is only an AT&T policy. All of the other carriers have the unknown sources available.

Posted from HTC Glacier

Visitor

Posts: 2

Registered: ‎03-20-2011

Re: Restoring apps after 2.2 upgrade

‎03-20-2011 04:18:44 PM

I have two google apps accounts. I logged them into the phone in a different order after the upgrade. To fix it, I had to erase all user data, reboot, and login in the same order as I did under 2.1.

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