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Visitor

Posts: 7

Registered: ‎06-18-2008

My Device: Samsung Captivate

Samsung Captivate Update to Gingerbread and Contacts- Unable to Call

[ Edited ]

‎02-20-2012 04:31:47 PM - edited ‎02-20-2012 04:32:33 PM

I noticed the other day after I have upgraded to Gingerbread, that I cannot call my contacts from my contact list. The "call" option is missing and I can only "message" them. I only have the call feature if I view a contact under my call log. Anyone else have this issue? How can I fix it?

Forum Contributor

Posts: 125

Registered: ‎02-01-2006

My Device: Samsung Captivate

Re: Samsung Captivate Update to Gingerbread and Contacts- Unable to Call

‎02-21-2012 08:47:50 PM

If the contact has phone numbers, you should see them listed under the big Message button and you can just press one of the numbers to call it.

Visitor

Posts: 7

Registered: ‎06-18-2008

My Device: Samsung Captivate

Re: Samsung Captivate Update to Gingerbread and Contacts- Unable to Call

[ Edited ]

‎02-22-2012 06:27:19 AM - edited ‎02-22-2012 06:29:00 AM

That doesn't work... when I press on the number it brings up the Options: Mark as default, send contact information, or delete

Forum Contributor

Posts: 125

Registered: ‎02-01-2006

My Device: Samsung Captivate

Re: Samsung Captivate Update to Gingerbread and Contacts- Unable to Call

‎02-23-2012 10:53:15 AM

lawdiva98 wrote:
That doesn't work... when I press on the number it brings up the Options: Mark as default, send contact information, or delete

I only get that if I long press a number. What happens if you tap one?

Visitor

Posts: 7

Registered: ‎06-18-2008

My Device: Samsung Captivate

Re: Samsung Captivate Update to Gingerbread and Contacts- Unable to Call

‎02-23-2012 12:24:20 PM

I figured it out ... I have to swype over the number for it to dial. I still wonder though why I no longer have the press "call" option.

Forum Contributor

Posts: 125

Registered: ‎02-01-2006

My Device: Samsung Captivate

Re: Samsung Captivate Update to Gingerbread and Contacts- Unable to Call

‎02-25-2012 09:31:07 AM

I tried messing with every setting I could find to recreate the need to swipe the number to call it and I couldn't make it happen on mine lol. I tried every keyboard to see if it was somehow tied to that, etc. Not sure it matters, but I upgraded my phone by doing a factory reset, then upgrading it, then doing another factory reset, due to the tethering manager force close bug (which I got rid of only after the post-upgrade factory reset.) Glad yours works now though!

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