06-29-2012 03:52:45 PM
How do I unsubscribe from this ridiculous thread?
All we do is complain and all the AT&T employee forum posters troll - it's stupid.
I guarantee that as soon as I get close to a reasonable ETF, I'm leaving AT&T and going back to Sprint where the staff know how to treat the customer - I've already opened a new business line with them since all of this nonsense started - I have no intention of giving AT&T any more of my business, personal or otherwise - I must have been out of my mind - but now, I've learned (through this forum's negative reinforcement) that no one should sign up with this idiotic company.
06-29-2012 04:48:33 PM
06-29-2012 09:46:10 PM
06-30-2012 01:50:21 AM
06-30-2012 04:29:02 AM
06-30-2012 08:12:06 AM
06-30-2012 08:24:11 AM
sigh, another epic customer service fail.
All AT&T has to do is to communicate when they are releasing ICS and update that date if it slips.
That is not hard at all, if resources are applied to it.
Maybe AT&T could make a page on how to root best instead </sarcasm>
06-30-2012 09:23:16 AM
06-30-2012 09:35:19 AM
LOL - oh, please - I travel all over the US and never run into an issue with Sprint not having coverage and have never been charged for roaming.
The ONLY reason I opened a line of service with AT&T was because they had the Note and no one else did - as it stands, if I get really cranky, I'll sell my international Note at a profit and cancel the line with AT&T - I'm not that attached to any cell phone.
On Sprint's customer service, I never get someone who sounds like they're in a different country - maybe they are - but you can't tell - or maybe I'm just not a bigot. The reps I've dealt with have all been great and very helpful. I regretted leaving them for AT&T almost the moment I did it.
06-30-2012 10:11:33 AM
06-30-2012 10:29:48 AM
06-30-2012 10:59:15 AM
06-30-2012 02:14:44 PM
06-30-2012 03:31:28 PM
07-01-2012 07:32:58 AM
07-01-2012 06:24:54 PM
Chalk me up as another unhappy/ angry customer who feels ripped off by ATT (and Samsung).
I purchased my Galaxy Note in March on a new contract as I switched from Verizon after having debated between switching to ATT or T-Mobile. At the time it had been announced that that the ATT Galacy Note would be updated to ICS by the end of Q1. Then they pushed the date to Q2 and blamed it on some S-Pen apps (which I will probably rarely, if ever, use).
Now its Q3 and the Galaxy Note has already been announced for T-Mobile. Worst of all, the T-Mo variant will come pre-loaded with ICS! How's that for a smack in the face!
And then of course Jelly Bean is on the horizon. How many years before the Note gets updated to that? Or will it? <doubting>
I wish I could email ATT top complain but I can't find anywhere on their websiote to do so. Their contact page is deceptive at best with its many options but not a single one (that I could find) leads you to an actual contact page where you can email them.
I should have waited for the GSIII. Or switched to T-Mobile. Maybe I'll do that when my contract is up. After all, one of the main reasons I switched to ATT was their LTE, which they claimed was turned on in Los Angeles but failed to mention that it was not on (and still isn't) in the San Fernando Valley. By the time my contract is up T-Mobile will have LTE Advanced rolled out.
Unhappy ATT Customer
07-02-2012 01:47:48 AM
07-02-2012 04:22:34 AM
Anyone else hear about ics not coming to the note?
07-02-2012 05:22:07 AM
07-02-2012 06:32:17 AM
07-02-2012 10:20:13 AM
why would you think AT&T would go straight to JB? and even more importantly why would they be faster delivering JB than they have been on ICS?
To add to it I'm guessing each generation of the OS that comes out will be more and more unlikely to be released by carrier?
Does nayone know if AT&T has done 2 major releases for an Android phone so far?
I looked at rooting it last night....scary and confusing stuff...like flash counter and seemingly a GPS bug in 4.0.4.
07-02-2012 10:55:16 AM
According to this page:
We are still slated to get ICS
"I am not an ATT employee just a disgruntled customer"
07-02-2012 11:05:55 AM
"Hey all - we promise we're working on it. As you might have heard us say, these updates are really complicated. And until we're sure that all the updates have cleared testing, we really can't make any promises about timing. But we can say it's still on our radar and any updates will be announced right here on the page."
07-02-2012 11:27:40 AM
by the way I am willing to wait for them to get the up date right. I think they rushed the sgh-i777 update and it is now freezing phones so hold your horses or I think you will regret the update.