02-21-2011 07:39:05 AM
As of February 13, 2011, AT&T began providing customers in company-owned retail stores who are activating a new service or upgrading an existing service the option to trade in their used phones. Customers will have the option to receive a check in the mail or donate their device to Cell Phone for Soldiers. Store representatives will be able to access the AT&T Trade In Offer website to initiate the trade in request on the customer’s behalf and determine the value of the used phone. Stores will be supplied with shipping materials to assist customers in sending in their used phones; and customers will receive a check in the mail.