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Former Community Manager

Posts: 5,009

Registered: ‎06-20-2011

My Device: iPhone 5 & Samsung Focus

New Feature - Ask a Question!

‎06-22-2012 09:17:56 AM

Hi everyone!

The AT&T Community team is excited to announce a new feature for our community.

Because we want to make it easy for you to find the answers you need, we’re introducing “Ask a Question” today!

Ask a Question will be front and center on the forum’s home page and provides a quick way for you to type a question to see if someone has already answered it.

When you type your question in to Ask a Question, you’ll get a list of Accepted Solutions (posts that have answered a similar question) as well as other posts similar to your question. If you don’t find the answer you’re looking for, you can create a new post right from the same screen.

We hope that this new feature will make your AT&T Community experience even more helpful. If you have any feedback on this or any other part of our forum, please visit the suggestions board in the Wireless, U-Verse or DSL category.

Thanks!

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

ACE - Master

Posts: 22,513

Topics: 1,283

Kudos: 295

Solutions: 43

Registered: ‎12-10-2007

Re: New Feature - Ask a Question!

‎06-22-2012 01:23:20 PM

This is a good resource for first time subscribers, and current subs as well. It looks good. Thanks for posting the announcement.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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