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Community Specialist

Posts: 278

Registered: ‎11-18-2010

My Device: HTC HD7S, iPhone 4

Uverse Board Consolidation

‎03-14-2012 09:34:32 AM

With the Internet Board changes successfully implemented we are now on to the U-Verse Board consolidation. We plan to have the changes completed by tomorrow morning, Thursday, 3/15/2012.

The changes are as follows:

Account Access and Features will be consolidated in to General Care and Support
Uverse Voice Battery Back up will be consolidated in to Receivers
TV Programming will be consolidated in to Features and How To

Thank you for your patience while we work to complete the changes! You’ll be hearing from us soon regarding the Wireless Board consolidations.

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Keep in mind; I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

ACE - Expert

Posts: 22,593

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Kudos: 297

Solutions: 43

Registered: ‎12-10-2007

Re: Uverse Board Consolidation

[ Edited ]

‎03-14-2012 05:20:34 PM - edited ‎03-14-2012 05:21:43 PM

TV Programming consoidated into Features and How To? Those are two completely different subjects with completely different types of issues. This one I don't get. TV programming is not a Feature, or a How To subject, IMHO.

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ACE - Master

Posts: 5,081

Registered: ‎02-08-2010

My Device: VZW Motorola RAZR M

Re: Uverse Board Consolidation

‎03-15-2012 03:23:57 AM

RCSMG wrote:
TV Programming consoidated into Features and How To? Those are two completely different subjects with completely different types of issues. This one I don't get. TV programming is not a Feature, or a How To subject, IMHO.

Totally agree RC, IMO that's a dumb move to consolidate those too topics.

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

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ACE - Professor

Posts: 3,053

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Registered: ‎11-16-2009

My Device: U-verse / VZW Droid

Re: Uverse Board Consolidation

‎03-15-2012 09:14:59 AM

Agreed.

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Scholar

Posts: 354

Registered: ‎09-26-2007

Re: Uverse Board Consolidation

‎03-15-2012 11:19:27 AM

You will run the people off if you do this. Why make something complex when it was already simple. These forums are represented by us peer to peer... Do you not like our imput?

Mentor

Posts: 70

Registered: ‎06-21-2011

Re: Uverse Board Consolidation

‎03-16-2012 09:27:02 PM

Battery Backup is a Residential Gateway issue, not a Receiver issue.

ACE - Master

Posts: 5,081

Registered: ‎02-08-2010

My Device: VZW Motorola RAZR M

Re: Uverse Board Consolidation

‎03-17-2012 07:05:25 AM

It's RG but only if you have VOIP do you even get a battery backup. Another not so smart consolidation. Is anyone in charge even reading this?

” Auto racing, bull fighting, and mountain climbing are the only real sports … all others are games.”- Ernest Hemingway

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