06-14-2012 06:17:14 AM
I think I have a virus because my ATT e-mail account is sending e-mail's with links to people on my contact list. I can not find these e-mails in my sent items list on my computer or i-Phone or the web client. What do I need to do to get this to stop?
06-18-2012 09:34:11 AM
Please change your password as someone might be accessing your account. If there is a virus on your computer giving them information please utilize your anti-virus software to get rid of it. If you still need assistance please give Connectech a call and they will help remove the virus for you, 1-800-344-1734.
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ConnecTech website or call 1-800-344-1734 (Phone support is available 8 am – 11 pm Central Time, 7 days a week)
07-29-2012 08:17:27 AM
No one is accessing my e-mail: the e-mails are being sent out without accessing the e-mail account. It is a sort of virus that operates on its own after opening an infected e-mail from a friend. The sent items are not listed in the sent folder. I have changed my password and the e-mails still go out on their own.
My friend's and my accounts are both infected. I removed all contacts, which is a real hassle.
Now, how to we go about getting rid of this problem?