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Newbie

Posts: 54

Registered: ‎12-03-2008

3G - 4G

‎06-12-2012 05:16:47 PM

My son and his wife both have the iPhone 4 and so do I. We live in the same city there iPhones both display 4g in the upper left corner mine reads 3G dose anyone have any ideas on why this would be before I spend time on the phone with AT&T.

Posted from Apple iPad

ACE - Czar

Posts: 1,894

Registered: ‎07-07-2010

My Device: Galaxy Note, Galaxy S4

Re: 3G - 4G

‎06-12-2012 05:44:21 PM

Have you updated your iPhone to the latest OS? The 4G indicator came with that update. Note that the speed will be the same; only the indicator changed.

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Newbie

Posts: 54

Registered: ‎12-03-2008

Re: 3G - 4G

‎06-12-2012 06:07:22 PM

I have the most current update according to my phone 5.1.1.

Posted from Apple iPad

ACE - Czar

Posts: 1,894

Registered: ‎07-07-2010

My Device: Galaxy Note, Galaxy S4

Re: 3G - 4G

‎06-12-2012 06:24:28 PM

Are you and your son standing in the same place when you see the different indicators? If this is when you are in different places in the same city, not every tower has the enhanced backhaul necessary for 4G.

Award for Community Excellence (A.C.E.) achiever for 2012*

Warrior

Posts: 664

Registered: ‎03-01-2009

My Device: Apple iPhone 4S - 64GB White

Re: 3G - 4G

‎06-12-2012 06:32:02 PM

Harley guy wrote:
My son and his wife both have the iPhone 4 and so do I. We live in the same city there iPhones both display 4g in the upper left corner mine reads 3G dose anyone have any ideas on why this would be before I spend time on the phone with AT&T.

If he had the iPhone 4S, and you had the iPhone 4, that could be the issue, the iPhone 4 doesn't support 4G speeds.

Employee

Posts: 933

Registered: ‎08-15-2006

Re: 3G - 4G

‎06-12-2012 07:30:12 PM

21stNow wrote:
Have you updated your iPhone to the latest OS? The 4G indicator came with that update. Note that the speed will be the same; only the indicator changed.

Also, only the iPhone 4s will display 4G. The iPhone 4 will not display 4G because it is not hspa+ capable.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.

Posted from Apple iPad

ACE - Czar

Posts: 1,894

Registered: ‎07-07-2010

My Device: Galaxy Note, Galaxy S4

Re: 3G - 4G

‎06-12-2012 08:10:19 PM

Thank you. I totally missed that detail in the original post.

Award for Community Excellence (A.C.E.) achiever for 2012*

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