I need help on the release of my iphone.

[lopiduck]

Dear friends,
iPhone 3G purchase a hump 16 on the apple store in chestnuthill, supposedly the seller explained to me that the equipment could be purchased with plan and no plans at 299 and released on 599, why pay $ 599 and came to my country with the team to try to use my local operator and find the unpleasant news that the team is locked, as I can proceed to request the release of the equipment given to pay for this concept and the equipment is not free to operate with other SIM CARDS pay for the team and believe this should be released. I must return the equipment if it can not be free? Who should I make a claim? Can you help?
Thanks for your time and help.

estimados amigos, compre un iphone 3gs de 16 giba en el apple store de chestnuthill, supuestamente el vendedor me explico que el equipo podía ser adquirido con plan en 299 y sin planes y liberado en 599, razón por la cual pague 599$ y me vine a mi país con el equipo a tratar de usar mi operador local y encontrar la desagradable noticia de que este bloqueado el equipo, como puedo proceder a solicitar la liberación del equipo dado que pague por este concepto y el equipo no esta libre para operar con otros SIM CARDS, pague por el equipo y considero que este debería estar liberado. Debo devolver el equipo en caso de que no se pueda liberar? A quien debo hacer el reclamo? Pueden ayudarme ? Gracias por su tiempo y ayuda. necesito ayuda sobre la liberación de mi iphone.

[wilcre ACE - Expert]

     Unfortuantely ATTM/Apple will not unlock the iPhone, you will ahve to find your own way to do that unfortunately.

[Planet-Ed ACE - Expert]

Yes neither ATT nor Apple will provide a subsidy unlock on the iPhones sold in the US.  As long as ATT is the exclusive carrier in the US, I don't see the policy changing.

The price that you paid was not for an unlocked phone.  The price you paid was to get the phone without having to sign a 2 year contract with ATT.  

US law does not require the unlocking on phone.

You can choose to jailbreak your device (at your won risk), Sell it to recover your cost, or return it to where you purchase it form for a refund if your still within your return time.  If you return it and the box was opened (I assume it was since you figured out about the subsidy lock) you will be subject to a 10% restocking fee be Apple to be able to return it.

[BrianfromNO]

El iPhone esta bloqueado.  No puede usar con otros SIM cards.  Desafortunadamente, no podemos ayudarle.