Problom with signal

logikz101 · ‎06-07-2010

i havnt had a problem at all with the i phone until this weekend, its been dropping calls and loosing service like crazy everywere i go, i tryed resetting network settings, and even a restore and it still does it, ill have 5 bars then a dropped call with zero bars, i have a case on it and its kind of getting annoying....any suggestions?

josephz2va · ‎08-10-2008

It varies in locations of poor coverage. There's been plenty of AT&T network coverage complaints over the years. i4/iOS4 has more now than ever. Some have complained that holding the iPhones (i4 typically) fully on your left hand will kill the signal while others don't.

I usually recommend holding it by the finger tips with a gel case and that should keep the signal going fine.

vertical2010 · ‎07-07-2010

Phone: iPhone4, 16mb. I started having a problem with 3g internet access July 5, 2010. It is intermittent, but happening now nearly every 2nd or 3rd time I try to access the internet via 3g (wifi is OK). It does not appear to be a coverage issue and I have a bumper on my phone. Problem: I have full bars, but when I open Safari (or redirect it to another site), I have a delay of 3 or 4 seconds, then the bars drop to zero (without changing my grip), and I get a message saying Safari cannot access the server. Doesn't matter which website it is. Then 4 or 5 seconds later, the full bars return. This is happening consistently now (since 7/5/10) and had not happened before (I received the phone 6/24/10). This is in my home area (413 area code), where I had my previous AT&T service for 3 years, and did not have coverage issues.

Only dropped a call or two since I've had it, so voice network doesn't seem to be affected. Also noticed recently long delays with initially opening a website, even when I don't get the error message. Is AT&T somehow throttling back iphone4 3g data access, or is it on some separate freq/routing than non iphon4 3g users? Anyone having similar issues? Or is it my phone? AT&T CS rep simply gives the disclaimer "known issue and Apple is working on it." Yeah, right.

jmatsoc · ‎06-20-2009

iPhone 3gs with iOS4. I am experiencing the same internet issues with my phone. Sometimes takes several attempts to connect to server. Haven't had any dropped call issues. I am also in the 413 area code. Never had this issue before the software upgrade.

roche061 · ‎07-07-2010

I am also having the same problem. I live in St. Paul MN and I do not get signal in my apt yet it still shows I have full bars. It's only been happening for a couple days. I was told by AT&T to download the mark the spot app and have been submitting like crazy. I have to constantly reset the system if I want to make a phone call or text.

ETA I have the Iphone 3GS and have had it for nearly a year. I've never experienced this problem before.

lawman69 · ‎08-04-2009

Same kind of problem here. I live in Chicago, IL. I've had an iPhone 3GS for nearly a year, with negligible service problems. I haven't yet upgraded to iOS4, nor made any other changes. However, as of last week I suddenly started having serious connectivity issues.

Calls would drop repeatedly -- often even before connecting, forcing me to redial repeatedly. Audio quality and static would come and go. Signal bars would fluctuate at random, making it hard to connect to the internet.

At first I was concerned it might be my handset, especially since the audio problem mostly seemed to affect people trying to hear me, even when I could hear them. However, it turns out (at least anecdotally) that lots of other people have been having similar problems. I can only surmise that AT&T didn't build out its 3G network capacity nearly enough to accommodate all the new iPhone 4 purchasers.

This is really inexcusable. I know the phone turned out to be exceptionally popular, but even so, AT&T should have had plenty of practice by now at dealing with these surges in usage. I just hope they get the bugs worked out sooner rather than later (i.e., days, not weeks or months).

vertical2010 · ‎07-07-2010

Ok, so AT&T and Alcatel Lucent have admitted it's a HSUPA spectrum problem. But I am very concerned by Alcatel Lucent's statement yesterday: "Alcatel Lucent said it is working to fix the problem and expressed hope the problem can be fixed internally so no work on cell towers will be required." That says to me they know that work on the towers MIGHT be required...maybe even they know it will be but don't want to admit it yet. So it might not be a quick software update but rather a long-term project.

I'll be watching this very closely as my 30 day return deadline approaches. Hopefully Apple and AT&T will be more forthcoming re iPhone4 problems than they have been so far. I suspect they might try to drag this out past the 30 day window for all the initial buyers (July 24th), hoping that most won't bother to return it and will trust them to fix things quickly. Not me. If I don't have very definite answers with specific fix time frames (both on this and the antenna issue) it's back to Apple with my iPhone4 and probably a switch to DROID on Verizon. Too bad, because there are a lot of features I like on the iPhone4 (it was my first iPhone).