07-24-2010 09:45:06 AM
Hopefully sooner than Ive been waiting. I got off back order on the 22nd around 9am and as of today the 24th (12:50pm) i still doesnt show any shipping info. Money was taken from my account though so hopefully it already shipped and they just havent updated it.
07-24-2010 10:29:13 AM
no I havent so i guess mine hasnt been shipped yet, but yours definitely is shipped because at&t says they dont chargeyou until your order is shipped! idk you might get it today or monday!
07-25-2010 03:32:08 PM
nothing here.. my phones came off backorder late thursday night/early Friday AM and I still haven't seen any shipping info.. I now hope they are delayed a day or 2 as I have a business trip and do not want the delivery guy to just leave them on my porch for 2 days while I'm out of town.
07-25-2010 03:56:09 PM
Yeah this is getting frustrating. Just curious but has your bank account been charged for the price of the phone? Mine was charged to my account thursday so hopefully that means they shipped it.
07-25-2010 04:14:45 PM
I ordered on the 22nd and the money was removed from my bank account 2 days later (yesterday). But the order status screen still says my phones are on BO. So I am wondering what is the deal. Either they shipped the phones and never updated the online info. Or they took my money before shipping my phones. Either way I am mildly irritated.
07-25-2010 04:35:54 PM
Wow.. on the 13th? That's not cool at all. I would be surprised if you weren't irritated.
So is ATT abandoning it's policy of not charging the customer till the item ships? Seems like an important fact that they should share with us when we order, lol.
07-25-2010 04:37:58 PM - edited 07-25-2010 04:39:48 PM
I was told when i was in the store that i would be charged when the phone was shipped which is a lie.
I wont even get into the 1hr 30min phone call in which I was put on hold for at least 1 hr then I got hung up on
07-25-2010 04:45:37 PM
Yeah the people on the phone had no idea why money was taken from my account (which to me sounds pretty shady) and they dont have any shipping info. Instead each person I kept talking to told me to call the store and the store told me to call C.S. so basically after being given the run around ive given up for the day. If they cant tell me tomorrow what the deal is (which is day 5 of them taking my money) then im raising h*ll.
07-25-2010 05:16:46 PM
It is a pending charge but att reps and my reciept state that they do not charge until the item actually ships. So if the item has not shipped and they cant provide me with any info then, according to their policy, there shouldnt be any money taken from my account.