Apple Community Discussion/Support

[#1]

Checking email with webmail on the iPhone is a pain.
I finally got incoming AND outgoing email to work with the mail client. I wish someone had posted this
before I spent a week figuring it out. To the instructions below from tylermacman
on the Apple iPhone Forum
you have to add TURN OFF PRIMARY OUTGOING SMTP SERVER AND TURN ON AT&T SMTP Server.

SO, after the instructions below-
go to SETTINGS>Mail,Contacts>Your Suddentlink Acct>scroll down to click SMTP>Turn Off Primary
>Scroll down to Other SMTP Servers click AT&T>Turn On.

1. From your iPhone desktop, go to Settings > Mail, Contacts, Calendars

2. Select your Suddenlink email account and remove it by scrolling down and tapping the Delete Account button.

3. Tap Add Account and select Other.

4. Enter the appropriate answer for each box, as follows:
Name - Your name
Address - Your Suddenlink email address
Password - Your Suddenlink Password
Description - This is the nickname for the account (for example, *Home*)

5. Tap Save to continue.

6. On the next screen, tap POP.

7. Scroll down to Incoming Mail Server and enter the following:
Host name - pop.suddenlink.net
User name - your Suddenlink email address
Password - your Suddenlink Password (if not auto-entered)

8. Scroll down to Outgoing Mail Server and enter the following:
Host name - smtp.suddenlink.net
Username - your Suddenlink email address
Password - your Suddenlink Password (if not auto-entered)

9. Tap Save to continue.

10. Tap Yes for Cannot connect using SSL.

11. Tap OK to dismiss the POP account verification failed warning.

12. Tap Save, then Save again to continue.

13. Tap the account you just created.

14. Scroll down and tap Advanced.

15. Scroll down and tap Use SSL to turn it to the OFF position. Note that the Server Port field changes from 995 to 110. The authentication method should already be set to Password.

16. Tap Home, then Mail, then Settings, then return to the iPhone's Home screen and you should be able to send and receive email on your iPhone using Suddenlink's POP/SMTP, Password-authenticated connection.

[#2]

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BKSLDR7 wrote:
     Checking email with webmail on the iPhone is a pain. I finally got incoming AND outgoing email to work with the mail client. I wish someone had posted this before I spent a week figuring it out. To the instructions below from tylermacman on the Apple iPhone Forum you have to add TURN OFF PRIMARY OUTGOING SMTP SERVER AND TURN ON AT&T SMTP Server.

     SO, after the instructions below- go to SETTINGS>Mail,Contacts>Your Suddentlink Acct>scroll down to click SMTP>Turn Off Primary >Scroll down to Other SMTP Servers click AT&T>Turn On.

1. From your iPhone desktop, go to Settings > Mail, Contacts, Calendars
2. Select your Suddentlink email account and remove it by scrolling down and tapping the Delete Account button.
3. Tap Add Account and select Other.
4. Enter the appropriate answer for each box, as follows:
• Name - Your name
• Address - Your Suddenlink email address
• Password - Your Suddenlink Password
• Description - This is the nickname for the account (for example, *Home*)
5. Tap Save to continue.
6. On the next screen, tap POP.
7. Scroll down to Incoming Mail Server and enter the following:
• Host name - pop.suddenlink.net
• User name - your Suddenlink email address
• Password - your Suddenlink Password (if not auto-entered)
8. Scroll down to Outgoing Mail Server and enter the following:
• Host name - smtp.suddenlink.net
• Username - your Suddenlink email address
• Password - your Suddenlink Password (if not auto-entered)
9. Tap Save to continue.
10. Tap Yes for Cannot connect using SSL.
11. Tap OK to dismiss the POP account verification failed warning.
12. Tap Save, then Save again to continue.
13. Tap the account you just created.
14. Scroll down and tap Advanced.
15. Scroll down and tap Use SSL to turn it to the OFF position. Note that the Server Port field changes from 995 to 110. The authentication method should already be set to Password.
16. Tap Home, then Mail, then Settings, then return to the iPhone's Home screen and you should be able to send and receive email on your iPhone using Suddenlink's POP/SMTP, Password-authenticated connection.

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     That is great info thank you for posting it over here for other people that may need it as well.

[#3]

This is one of the most frustrating things i have ever done, i want to be connected and be technologically savy but this type of stuff makes it diffucult for me.  I have done everything to get suddenlink mail to work on my iphone except i dont understand what this means...TURN OFF PRIMARY OUTGOING SMTP SERVER AND TURN ON AT&T SMTP Server. how do i do this, where do i do this and can someone please post the steps to take care of that part of the instructions for getting the iphone to work with suddenlink email.

[#4]

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tylergillespie wrote:

This is one of the most frustrating things i have ever done, i want to be connected and be technologically savy but this type of stuff makes it diffucult for me.  I have done everything to get suddenlink mail to work on my iphone except i dont understand what this means...TURN OFF PRIMARY OUTGOING SMTP SERVER AND TURN ON AT&T SMTP Server. how do i do this, where do i do this and can someone please post the steps to take care of that part of the instructions for getting the iphone to work with suddenlink email.

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Settings~Mail~"click the account" should be the top one"~scroll down to Outgoing mail server (smtp)~ if it doesn't read cwmx.com (on) click on it and make it cwmx.com and turn on

edit ~~you would change those settings if you want to use suddenlinks outgoing settings at that point to the ones in the first post

Message Edited by Demetri70 on 10-16-2008 01:15:04 AM

[#5]

THANK YOU!!!