AT&T to begin unlocking off-contract iPhones this Sunday, April 8th

[youngjm ACE - Professor]

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jmj3p wrote:

Do you have a number for technical support? I've been using the Intl customer care #.   Preferrably a non 1800 number since I'm calling from Australia?

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See the number below.  Use Skype to keep your costs down.

[plamberto]

Hello, I have Iphone 4 from At&t loked
I would ask how can i unloked

[lizafernades]

I bought a new iPhone last month. Would you tell me how would it get unlocked. I am facing so much trouble. Help me out please..

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[kittiya_mk]

Hi

I have Iphone 4 loked 

I would ask how can unloked Iphone 4  

tell me please!!

(About Iphone4  Serial Number = 7T0470SLA4S , IMEI = {Personal content removed for your safety})

[wingrider01 ACE - Geek]

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kittiya_mk wrote:

Hi

I have Iphone 4 loked 

I would ask how can unloked Iphone 4  

tell me please!!

(About Iphone4  Serial Number = 7T0470SLA4S , IMEI =

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first - do not post your imei number the cloners love that, free numbers to clone

seond - your help is here

this is the only method avaialable right now - this message wil be merged with the one in the Apple device forum.. You need to call them - period

You can assist them by calling them and answering their questions to see if your phone actually qualifies for a unlock - not all do

Click on the link below, follow the steps exactly as they are documented on the web site to start the evaluation process to verify your phone can be unlock. Pay particlular attention the step that gives you the telephone numbers to call - that is a critical step in the process, without doing that step the whole proceedure wil not work

http://osxdaily.com/2012/04/09/unlock-iphone-att/

[wingrider01 ACE - Geek]

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plamberto wrote:
Hello, I have Iphone 4 from At&t loked
I would ask how can i unloked

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step by step instructions

this is the only method avaialable right now - this message wil be merged with the one in the Apple device forum.. You need to call them - period

You can assist them by calling them and answering their questions to see if your phone actually qualifies for a unlock - not all do

Click on the link below, follow the steps exactly as they are documented on the web site to start the evaluation process to verify your phone can be unlock. Pay particlular attention the step that gives you the telephone numbers to call - that is a critical step in the process, without doing that step the whole proceedure wil not work

http://osxdaily.com/2012/04/09/unlock-iphone-att/

[sopheak.chhaing]

I called them from abroad for many times,and the system said to "pe your phone number starting with area code" I don't know what is area code ,but I typed both +1302... and 302 and the system said can't recognize and I called about 5 times.

[Munchkin_boots]

What does unlocking it do?

[wingrider01 ACE - Geek]

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sopheak.chhaing wrote:

I called them from abroad for many times,and the system said to "pe your phone number starting with area code" I don't know what is area code ,but I typed both +1302... and 302 and the system said can't recognize and I called about 5 times.

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If I recall correclty the way to get around that is

At the first prompt press 0

At the second prompt press 0

At the third prompt press 1

At the fourth prompt press 0

[21stNow]

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Munchkin_boots wrote:
What does unlocking it do?

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Unlocking the phone allows other carriers' SIM cards to be used in the iPhone.  iPhone owners can then get service from a local company while traveling abroad, or switch carriers in the US.

[Munchkin_boots]

Oh so that's it,? I thought maybe download all kinds of apps & do a lot of great stuff I like my carrier who I'm with so I'll keep mines locked, thanks.

[Dalastpizzi]

Guys screw At&t all iphones can now be unlock using SAM just search it. I dont want to say much here

[kadir47]

I'm writing from turkey please help me you do not speak English
approximately one year before me from usa iphone4 with AT & T sim card came up and I can not use a year I would like to open the unlock

[youngjm ACE - Professor]

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kadir47 wrote:

I'm writing from turkey please help me you do not speak English
approximately one year before me from usa iphone4 with AT & T sim card came up and I can not use a year I would like to open the unlock

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You need to call ATT to see if your iPhone is eligible.  Try SKYPE if you need to keep your costs down on the call.

[k.trhlik]

On 10th April I was chatting with att support about my iPhone4 unlock and I should get respond on 17th April. No email yet, I have case number, may I somewhere check status? I am not US resident and because of some errors cant get into chat, again. Thanks

[chuong.lth]

I was really unahppy with the unlock for my 3GS iPhone.

Apr. 16th: I sent an email to AT&T stated that I need to unlock my iphone.

Apr. 17th: AT&T sent an email to me state my case number [edited for privacy] and I have to wait until Apr. 24th.

Apr. 20th: AT&T sent an email to me confirm that my phone is unlocked and follow their restore step.

From Apr. 20th: after many times of restoration, my phone was still not unlocked

Apr. 20th: I sent an email ask for AT&T support about my case. No reply.

Apr. 21st: Another email was sent, still no reply.

Apr. 24th: Another email was sent, still no reply.

I was totally angry. I understand you are busy, but there were 3 emails, and I received none from you? I was suppose to call the customer service, but I was on my oversea trip. With out my working phone, how can I make a call?

I was trying my best to keep myself calm, and post on this forum to ask if you have and resolution for my case?

Thank you.

[wingrider01 ACE - Geek]

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k.trhlik wrote:

On 10th April I was chatting with att support about my iPhone4 unlock and I should get respond on 17th April. No email yet, I have case number, may I somewhere check status? I am not US resident and because of some errors cant get into chat, again. Thanks

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patience - everyone, their brother and their dog are trying to get it done, give it a couple or three weeks, if nothing call again

[manishpjain]

Hi,

I bought an AT&T locked iphone in Oct 2010 from a Best Buy in Plano/Dallas. Even though I paid the full price for the phone, it was locked and I did not realize it till I came back to my home country India. Over the last few days I learnt that AT&T had begun unlocking the phones and therefore in my most recent trip to the United States, I took the phone to an AT&T store in Colin Creek Mall at Plano. They were a) not aware of the the fact that AT&T had begun unlocking the phones and b) wanted to sell an AT&T connection...

Now I decided to call AT&T who directed me to Best Buy, who directed me to Apple, who directed me back to AT&T. With my patience running out, I decided to call AT&T again. While I got through to perhaps the right AT&T service rep (Which was a test of patience connecting to the right person as they would not register a ticket, unless one has an AT&T phone#) and my ticket was registered, I got an estimated date of completion as 4/23 and did not receive a response by the time. Today, I received an estimated 4/25 resolution time email. However, I am pretty certain that I have come up against a wall as I do not have an AT&T SIM card.

With this background, I request you to redirect this post to the right person. Please note that AT&T and Apple both acknowledge that I have indeed paid the FULL Price for the phone.  I am not game for another long AT&T service desk call or a call to Apple, both seem to be an exercise in futility.

Regards,

Manish

[bbrappoport]

A few weeks ago, I called AT&T customer support asking for an unlock for my iPhone. I was told I was eligable and today recieved the unlock confirmation and instructions. I restored my iPhone in iTunes, but my iPhone is still locked. Am I doing something wrong?

[BadBadLeroyBrown ACE - Warrior]

This is a customer-to-customer forum. There is NOTHING that anyone here can do to help you. You'll have to resolve this with AT&T over the phone. This forum is not staffed by AT&T customer service agents.

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chuong.lth wrote:

I was really unahppy with the unlock for my 3GS iPhone.

Apr. 16th: I sent an email to AT&T stated that I need to unlock my iphone.

Apr. 17th: AT&T sent an email to me state my case number [edited for privacy] and I have to wait until Apr. 24th.

Apr. 20th: AT&T sent an email to me confirm that my phone is unlocked and follow their restore step.

From Apr. 20th: after many times of restoration, my phone was still not unlocked

Apr. 20th: I sent an email ask for AT&T support about my case. No reply.

Apr. 21st: Another email was sent, still no reply.

Apr. 24th: Another email was sent, still no reply.

I was totally angry. I understand you are busy, but there were 3 emails, and I received none from you? I was suppose to call the customer service, but I was on my oversea trip. With out my working phone, how can I make a call?

I was trying my best to keep myself calm, and post on this forum to ask if you have and resolution for my case?

Thank you.

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[BadBadLeroyBrown ACE - Warrior]

There's NOTHING we can do to help you. This is a customer-to-customer forum. The forum is not staffed with AT&T customer service agents. You will have to resolve your issue over the phone with AT&T. If you need an AT&T SIM card, you may have to see about ordering one or having a friend send you one from the States. Your phone should have come with a SIM, unless you threw it away.

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manishpjain wrote:

Hi,

I bought an AT&T locked iphone in Oct 2010 from a Best Buy in Plano/Dallas. Even though I paid the full price for the phone, it was locked and I did not realize it till I came back to my home country India. Over the last few days I learnt that AT&T had begun unlocking the phones and therefore in my most recent trip to the United States, I took the phone to an AT&T store in Colin Creek Mall at Plano. They were a) not aware of the the fact that AT&T had begun unlocking the phones and b) wanted to sell an AT&T connection...

Now I decided to call AT&T who directed me to Best Buy, who directed me to Apple, who directed me back to AT&T. With my patience running out, I decided to call AT&T again. While I got through to perhaps the right AT&T service rep (Which was a test of patience connecting to the right person as they would not register a ticket, unless one has an AT&T phone#) and my ticket was registered, I got an estimated date of completion as 4/23 and did not receive a response by the time. Today, I received an estimated 4/25 resolution time email. However, I am pretty certain that I have come up against a wall as I do not have an AT&T SIM card.

With this background, I request you to redirect this post to the right person. Please note that AT&T and Apple both acknowledge that I have indeed paid the FULL Price for the phone.  I am not game for another long AT&T service desk call or a call to Apple, both seem to be an exercise in futility.

Regards,

Manish

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[dwill05]

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Munchkin_boots wrote:
Oh so that's it,? I thought maybe download all kinds of apps & do a lot of great stuff I like my carrier who I'm with so I'll keep mines locked, thanks.

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You don't have to change carriers.  You can use your unlocked iphone with AT&T for the rest of your life, if you want.  All unlocking does is give you the possibility of using another carrier's SIM, either temporarily for travel or permanently for swapping carriers.  Also if you upgrade to a new phone and want to sell your old iPhone, you'll get more for a factory unlocked phone than you would for a locked phone.

I really can't see a reason to not unlock the phone if it's a factory unlock and offered for free.

[jmj3p]

Pretty sure that 1800 331-0500 is just regular customner service and not techinal support.

[wunicky]

Hello, I now get a CASE NO:***** .I would like to check processed under the circumstances and my IMEI:0124*********81  corresponding with the CASE of NO, and look forward to hearing  from you, thank you! 

[edited for privacy]

[youngjm ACE - Professor]

They will not provide an update for you here on the forums. You will need to call AT&T directly.

[Q3Alex]

hi everyone!

I have an original iPhone (iPhone 2g) bought from Apple Store in 2007. Every orginal iPhone was locked for ATT.

It is not stolen, have no contract with ATT. It was never used in ATT network, nor activated in iTunes for ATT.

Is that phone eligibile for unlock, according to last ATT iPhones unlocking rules?

Thx.

[Q3Alex]

hi everyone!

I have an original iPhone (iPhone 2g) bought from Apple Store in 2007. Every orginal iPhone was locked for ATT.

It is not stolen, have no contract with ATT. It was never used in ATT network, nor activated in iTunes for ATT.

Is that phone eligible for unlock, according to last ATT iPhones unlocking rules?

Thx.

[Q3Alex]

hi everyone!

I have an original iPhone (iPhone 2g) bought from Apple Store in 2007. Every orginal iPhone was locked for ATT.

It is not stolen, have no contract with ATT. It was never used in ATT network, nor activated in iTunes for ATT.

Is that phone eligible for unlock, according to last ATT iPhones unlocking rules?

Thx.

[dwill05]

When I called and got my 4 and 3G unlocked, they told me that the original iPhone was the only one that they couldn't unlock. They didn't say way, and I didn't ask.

[wingrider01 ACE - Geek]

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Q3Alex wrote:

hi everyone!

I have an original iPhone (iPhone 2g) bought from Apple Store in 2007. Every orginal iPhone was locked for ATT.

It is not stolen, have no contract with ATT. It was never used in ATT network, nor activated in iTunes for ATT.

Is that phone eligible for unlock, according to last ATT iPhones unlocking rules?

Thx.

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In your other thread someone responded to you stating that the 2G cannot be unlocked

[wingrider01 ACE - Geek]

hi everyone!

I have an original iPhone (iPhone 2g) bought from Apple Store in 2007. Every orginal iPhone was locked for ATT.

It is not stolen, have no contract with ATT. It was never used in ATT network, nor activated in iTunes for ATT.

Is that phone eligible for unlock, according to last ATT iPhones unlocking rules?

Thx.

[Q3Alex]

Thx, i saw. cause i have subscribed for unswers. Still waiting for someone with a positive/negative experience on that isssue. Not just "someone tell there might be problems".