06-22-2010 10:52:13 AM
i ordered the iPhone 4 through my account because i had an upgrade but i am giving it to my daughter for her birthday. i thought that she could just put her old sim card into the phone and use it but i have read that it comes with a new one. would she be able to use her number on the phone? i dont want it under my account at all.
06-22-2010 11:04:01 AM
never mind! searched the site and found the answer...
if anyone else has the same issue read this...
As we prepare to ship devices, we want to make sure that we set your service up the way you want it. Your iPhone 4 has a micro-SIM card that is inside the device. This micro-SIM will be activated to the upgrade eligible phone number that you used to place your order. If that is the same phone number you plan to use with your iPhone 4, you are all set. Just follow the step-by-step activation instructions that arrive with your shipment.
However, if the number you used to order your device is NOT the number you intend to use with your iPhone 4, follow these simple steps when your device arrives and an ATT representative will help you activate.
1. As soon as you receive your new iPhone 4, charge your device fully.
2. Contact AT&T at 1-800-331-0500 or 611 from a different wireless device. At the prompt, enter the wireless number that received the upgrade to iPhone 4.
3. At the next prompt, choose option #2 to activate your phone on a different mobile number, and an AT&T representative will help you from there.
4. After speaking with the AT&T representative, you will be instructed to launch iTunes (www.itunes.com) and connect your device.
Please call 1-800-331-0500 or 611 from a wireless phone if you have further questions. We're here to help ensure you have a great experience with your new device.