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Visitor

Posts: 1

Registered: ‎06-22-2012

Blackberry 4G Torch 9810: Web mail access issue

‎06-22-2012 05:45:21 AM

My company just upgraded me to a Blackberry 4G Torch 9810. I do not want to merge my personal Comcast e-mail with automatic e-mail feeds. With my previous BB, I easily could access www.comcast.net, and type in my user name and password to get my personal e-mail. However, with the Blackberry 4G Torch 9810, I no longer can do this. I keep getting the message that my user name and password do not match. (I can log in to Comcast on any other computer device.)

I have tried removing the battery while an AT&T rep sent an update to my phone and changing my Comcast e-mail password with no success. And, my company has NOT blocked access to Comcast e-mail. At this point, the problem appears to be with the Torch 9810 model. Any ideas? Thanks in advance!

ACE - Czar

Posts: 1,703

Registered: ‎07-10-2011

My Device: z221;z431;LG Thrive

Re: Blackberry 4G Torch 9810: Web mail access issue

‎06-23-2012 02:47:22 PM

I am guessing if you can turn off autocompletion and spelling correction.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Posted from Samsung GT-P1010

Visitor

Posts: 11

Registered: ‎04-10-2007

My Device: Blackberry 9900

Re: Blackberry 4G Torch 9810: Web mail access issue

‎09-11-2012 12:26:15 PM

Make sure that if you type you password that the first character is not capitalized. It is hidden and that may be the case....

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