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Contributor

Posts: 2

Registered: ‎06-30-2011

Blackberry Pearl problem?

‎06-30-2011 10:00:37 AM

Does anyone else have the problem where when you get a phone call or make one the person on the other line cannot hear you? My phone isn't on mute i just want to know how i can possibly fix this.

ACE - Professor

Posts: 3,405

Topics: 64

Kudos: 47

Solutions: 45

Registered: ‎09-21-2008

My Device: BB Torch 9800/HTC Inspire

Re: Blackberry Pearl problem?

[ Edited ]

‎07-03-2011 10:28:19 PM - edited ‎07-03-2011 10:33:49 PM

ewilbur1116 wrote:
Does anyone else have the problem where when you get a phone call or make one the person on the other line cannot hear you? My phone isn't on mute i just want to know how i can possibly fix this.

I know this may sound strange, but with the phone on, pull the battery out and leave it out for a monute or two. Put the battery back in, power it up and give it a try. A battery pull seems to correct all sorts of strange goings on.

Sometimes, an OS upgrade will solve this issue.

Keep us posted.

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Tutor

Posts: 6

Registered: ‎08-06-2009

Re: Blackberry Pearl problem?

‎11-07-2011 01:00:12 PM

I have the same problem when you make a call phone says calling and connected but you can't hear any ringing nor anyone talking have turned off phone and also removed battery but no luck.

Contributor

Posts: 3

Registered: ‎11-15-2011

Re: Blackberry Pearl problem?

‎11-15-2011 11:25:26 PM

you can contact your service provider.

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