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Contributor

Posts: 1

Registered: ‎01-19-2012

Wireless Hp Printer

‎01-19-2012 05:26:27 AM

My wireless HP Officepro 8600 printer is no longer being found by my PC. It was working but now isn't. Printer says it is connected. PC can't find it. I've tried everything I can think of. Any suggestions?

Moderator

Posts: 189

Registered: ‎12-01-2011

Re: Wireless Hp Printer

‎01-20-2012 06:20:13 AM

Hi,

Have you tried re-installing or updating the drivers? You can normally get the updates from the manufacturers website, once they are finished installing please restart your equipment. This should allow the new drivers to take effect and you will once again see your printer. Please let me know if you have any issues.

Thank You,

JustinF

___

I am an AT&T ConnecTech employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

I'm here to help with any technical issues you may have but if you need advanced ConnecTech support over the phone, please visit the
ConnecTech website or call 1-800-344-1734 (Phone support is available 8 am – 11 pm Central Time, 7 days a week)

Contributor

Posts: 1

Registered: ‎12-13-2012

My Device: Motorola Atrix HD

Re: Wireless Hp Printer

‎12-13-2012 09:13:24 AM

I have had the same problem with my HP Photo Smart eprint printer. I have to delete all items connected with the printer and download with the disk whenever this happens. What causes this? The problem I am having with my printer now is that the scan to computer mode keeps turning itself off, so I have to go online to turn it back on.

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