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Kodak 5250 Wireless Printer and AT&T Wireless - BAD NEWS!!!
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04-04-2012 02:07:58 PM
I just switched from Comcast to AT&T and my Kodak printer which has worked flawlessly up till now, CANNOT connect to my wireless network. Kodak says it's AT&T's problem and AT&T says it's the printer's problem. So guess what? Nobody has to take any kind of responsibility AT ALL. AT&T "generously" offered to help solve the problem if I wanted to pay an extra $15 per month for TECH SUPPORT! I'm paying $50 a month for internet service and ALREADY paid $95 to set the thing up, why do I have to pay anything else to get it set up RIGHT? I've spent a total of 6 HOURS on the phone with both companies trying to solve this problem, when I could have been working on projects and making money. So far the problem has cost me $450. I should have stayed with Comcast.
Can anyone out there help me get my printer working again? Does anybody at AT&T even give rat's a$$?
Re: Kodak 5250 Wireless Printer and AT&T Wireless - BAD NEWS!!!
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04-10-2012 11:55:04 AM
Hi,
I apologize your having issues with your Printer. Please tell me what kind of router you are using so I can assist you in fixing the issue. It sounds like you need to change the wireless settings to your new router if it's a new Gateway.
Thank you,
JustinF
I am an AT&T ConnecTech employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
I'm here to help with any technical issues you may have but if you need advanced ConnecTech support over the phone, please visit the
ConnecTech website or call 1-800-344-1734 (Phone support is available 8 am – 11 pm Central Time, 7 days a week)
Re: Kodak 5250 Wireless Printer and AT&T Wireless - BAD NEWS!!!
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06-23-2012 05:43:02 PM
While I have not spent as many hours or money trying to get my Kodak printer hooked up to the wireless network, I am frustrated because I just switched to AT&T and can't seem to get any help with this problem.
I have a Kodak All In One printer that won't recognize the AT&T wireless network. I am using UVerse. I believe the router is an AT&T UVerse router.
Please help!!!
Thanks.
Re: Kodak 5250 Wireless Printer and AT&T Wireless - BAD NEWS!!!
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06-28-2012 10:44:13 AM - edited 06-28-2012 10:45:04 AM
Hi,
Sorry to hear you are having this problem. Most likely the wireless security settings need to be changed. Try using this link to resolve your issue. The 2wire wireless key is located on bottom or side of router near the barcode.
http://resources.kodak.com/support/shtml/en/manual
Please let me know if you have any other questions.
Thank you,
wmertke
I am an AT&T ConnecTech employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
I'm here to help with any technical issues you may have but if you need advanced ConnecTech support over the phone, please visit the
ConnecTech website or call 1-800-344-1734 (Phone support is available 8 am – 11 pm Central Time, 7 days a week)








