07-06-2012 08:56:37 AM
I've never had a problem with my internet before till today, I've tried to get on the internet and it said it wasn't conneted so i thought maybe it was my labtop but it wasn't, and when i checked ps3 wireless connection too and it said it wasn't connected, and i took my labtop down stairs then it said it was connected to the internet for a few minutes till i went up stairs then it disconnect and said no internet available. (I'm always up stairs using the the wireless internet for my labtop and ps3 etc...) . My router is hooked up to my computer down stairs an it says it ethernet but it always said wireless and ethernet and I did rest reset the and but nothing,
Ethernet is green and wireless isn't on...
07-23-2012 08:21:28 AM
What kind of router are you using? Did you get any new equipment for the computer downstairs? Make sure the wireless router is a couple feet away from most other electronics so you aren't getting any electromagnetic interference. Let me know if this helps.
I am an AT&T ConnecTech employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
I'm here to help with any technical issues you may have but if you need advanced ConnecTech support over the phone, please visit the
ConnecTech website or call 1-800-344-1734 (Phone support is available 8 am – 11 pm Central Time, 7 days a week)