You know until I came to this forum I thought I was losing my mind. I have gone through 3, yes 3 At&t 2wire 2701HG modem/routers in less than 16 months. At&t customer service is the worst ever...I have been through explaining my problems with my connection dropping at least 12 hours total over a 3 week period. I get dropped at least 10-12 times a day, and that is a GOOD day. I hooked up my newest at&t piece of crap 2wire 4 days ago, and guess what, same thing. They had the gall to charge me for shipping of a new two wire when they said that was the problem. I get a calls from all over the country (and out of the country) that my network has been fixed in main office. It is worse now than ever! They made an appointment for a DSL tech to come out, guess what, now they have no record of that visit that was suppose to happen tomorrow 9/23/11. This is the SECOND time that has happened. How can At&t not see there is something wrong with this equipment?????? Look on Amazon at this 2wire, the reviews are terrible and same issues that are on here. You can't even not pay your bill because of bad service because they have the right to ruin your credit. I just do not know what else to do. I even had channels changed, Mhz changed, you name it. Still getting dropped. 
if anyone has anything to add to this I would appreciate it.
hello all,
my first post. I too noticed the connection (no pun intended) between the new Windows 7 computer and 2wire dropping signal issue. Thats all I have to add at this point because I'm still having the problem which, if it didn't start with the purchase of a new Toshiba laptop, it was made much much worse. My grandkids, however, both have laptops running windows 7, one another model Toshiba, the other an HP, and theirs didn't seem to affect the dsl connection. It may be a coincidence but the problem definetly started or got much worse when I got my new laptop. Discussions with Toshiba haven't helped,(they did help update wireless card driver) but that did nothing. Att is on the problem now, and while local help is trying so far nothing has helped. Not very computer literate myself, but when and if the problem is solved I'll repost. Knowing your not the only one with the problem is NOT comforting in the case 
. I'll try the simple things suggested here and see how that goes but I'm not hopeful
Had a DSL Tech out AGAIN yesterday, he went up on a pole outside my house and said that the streeting wiring for DSL is in bad shape, but he took the rubber collar off and hard wired it together and said "that should work"...NOT! I was ok for about 2 hours and the dropping starting over and over. I know where the central office is in my town, I am going there and sitting outside until I get answers. Now I found out my neighbor has the same problem, but doesn't have 4 days to stay on the phone to go through what I am going through. I don't know what else to do 
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Thanks for all your help! What is split pairing he suggested that too, but he said that would all be done outside. He said the wires are a mess and it would be quite a job. My neighbors lose theirs too but do not have the time to sit on the phone like I have for the last 4 weeks for hours at a time. I just don't know what to do anymore 
Ok for any of you, like me (see previous posts) I have had nothing but problems with my Gateway 2wire (my third in 18 months!) After being on the phone on and off for almost 2 months now, 3 technicians, I finally found what I think is the At&t angel!
Finally after hours and hours of explaining and explaining I found a woman that said they have been having many problems with the 2wire and it is a simple setting. After I told her I loved her lol, I did the settings and guess what? Normally I would have been booted off DSL 14-15 times in an hour....NOTHING has happened. I am going to give you step by step what she told me to do and if you want to try, you have nothing to lose. Here goes:
Go to 192.168.1.254 in your address bar and it will take you to your modem/router panel. On the right you will see Fire Wall Summary, click on that (not the lock), go to advanced settings on top and it will call for your password. On the right side of the next screen you will see UNDER ATTACK DETECTION, if there is a check mark in Packet Flood box uncheck it and save. Now go back to the top and click on Home Network on the bottom column you will see Wireless Mode if it says 802.11g/b, change it in the drop down to 802.11b and save.
Since I have done this the rep. explained the the packet flood setting is for virus protection but sometimes with high speed internet it 'hiccups' as data is coming in and that is what is knocking US off. She assured me that they have found by talking to many people and the manufacturer that this is the key to stop the disconnecting. Let me know if this helps anyone..Peace out LOL
PS she said if this doesn't work ask for a "home run" jack in your house. It would eliminate filters and ONLY get DSL signal and your phones would just be phones.
Well, I seem to have my problem solved also. The local technicians went about it in a different manner and so far I've had no problems either ( three days now). Their fix was to replace the 2wire router with a Motorola/ Netopia 3347 something another that is usually used for business customers. I had read about this on other forums, and possibly this one somewhere, and was hopeful they'd try it. I had also spent hours on the phone, and while I don't think the specific changes the previous Poster mentioned were tried, the 2wire firmware was updated and other configurations were tried. The strangest thing in my case was the other computers in my household did not not cause the disconnect problems I was experiencing. We had started to have problems occasionally of the same kind (gateway alert, no dsl connection screen) but since buying a new laptop it was constant. One Poster mentioned the same thing happening to him and wondered about windows 7 conflicts, but we have 2 other win 7 computers that didn't cause the problem, one the same brand but a different model as my recent purchase. I'm not sure what type wi-fi adapter they have but they both have AMD processors, while the one I just bought has an I3 Intel and is much faster. The thing that troubles me is I've read of people who thought they had the problem solved by repacing modems/routers or reconfiguring just to have it reappear weeks or months later . For now I'm keeping my fingers crossed and the best of luck to you all that have solved your problem. Also my hats off to the local techs that worked on my issue, They were determined to find the solution and their attitude made it much easier to deal with.
I am so happy to hear that gator has his/her problem solved. It is day two now with the new configurations I did with the 2 wire and so far not a drop (shhhhhhhhhhhhh). There are so many things to consider, speed of your internet, how close you are to central office etc. etc. I have windows 7 as well and thinking back now my old XP was doing the same thing. Right now I am happy with the results and keeping fingers crossed it continues or I will go for the Home Run jacket and be done with it all. Will keep you posted.
