09-16-2009 08:48:03 AM
09-17-2009 12:52:31 PM
09-17-2009 05:39:54 PM
09-17-2009 07:31:13 PM
The ones that support can typically help you with
Efficient: 5260, 5360, 5100a, 5100b, 4100, 4100b
Motorola: 2210, 2210-02
Westell: 6100, F90
2wire: 1000, 1000sw, 1700, 1800, 2700, 2701
netopia: 3346, 3347, 3220-H (cayman)
09-21-2009 09:57:54 AM
I think there had been a product quality mishap with the recent modems... I found it in a website, and says there that a batch of Motorola modem had been bad... You may want to check with Technical Support over the phone if your Motorola modem is part of the defective batch and get a free replacement...
the modem is very hot to touch most of the time, same problem as the last modem, this one, after one month of use, I have to unplug the modem power cord each day to have the modem cool down before replug it back, because when it too hot, the ethernet and internet light went off, so can not get connection.
09-30-2009 01:26:23 PM
04-21-2010 07:17:51 AM
When I signed up for AT&T "high" speed internet service (DSL), I already had a wireless access point and a router (a *nix box) I was quite happy with, and which had worked well for me in a Comcast environment - so I ordered the simple "DSL modem".
Imagine my surprise when the Piece of [word filter violation] thing wanted to be a NAT router, and refused to sustain a DSL connection. After a lot of poking around on forums like this, I discovered that a solution to my problem was to put the DSL modem into bridging mode (so I could run PPPoe on my *nix box), AND physically locate the modem on it's side in order to improve heat dissipation (I think turning off most of the modems routing functions also helped reduce the amount of power it consumed for unnecessary processing.)
Frankly, I *want* the *nix box in there - so I can do the kind of IP address and network filtering I want to do, and the kind of DNS blocking I want to do. I don't trust the consumer grade equipment to do what I want. Too often the consumer grade stuff has all kinds of "helpful" features that make securing the network to my satisfaction impossible.
This worked from January through yesterday evening.
Now, I can't sustain a PPPoE session. If I power off the modem for a show while, things work for a little while - but not long. I haven't completely documented this, but I think this Piece of [word filter violation] modem from Motorola is at fault. I've got to start looking for a replacement modem - or abandon AT&T for Comcast.
04-22-2010 02:34:36 AM
It is recommended that you use an AT&T provided networking modem when attempting to network multiple PCs. Our DSL Helpdesk can provide support for AT&T supported routers 24/7. Please call us if you are interested in AT&T Home Networking.
Note: As 3rd party routers are not supported by AT&T, the following steps are provided to help you in connecting the router to your modem. Additional router configuration support can be provided by contacting your router's manufacturer.
AT&T provided modems are originally set up to connect you to the Internet as soon as you enter your Username and Password. These are the most common of home networking configurations. You may have a 1 port modem but may have purchased a home networking router with multiple ports. For the modem to work properly with most routers, it will need to be put into "Bridged Ethernet Mode" first.
While a bridged mode will allow you to connect your 3rd party router, it will disable your ability to surf the Internet if the modem is connected directly to the PC. After the router is hooked up, it will need to be configured with your Username and Password in order for you to connect to the Internet.
- A network bridge is a device that connects two dissimilar networks, called bridging. Traffic from one network is forwarded through it to another network. No routing is involved whatsoever. The bridge simply does what its name entails, by connecting two sides of a network.
Note: Prior to resetting any modem or router, all configuration settings will be lost and will need to be re-entered. If you are using a 3rd party modem or router, you may need to contact the manufacturer for advanced configuration support. If you are a business, contact your IT department to let them know that they are resetting their modem or router and obtain assistance in reconfiguring it if special configurations had been made previously.
Motorola 2210 2.0:
To bridge the Motorola 2210 2.0 modem, verify that the modem is directly connected to the computer. Ensure the router is not connected to the PC or the modem, then follow the steps mentioned below:
- Open a web browser.
- Type 192.168.1.254 in the address bar.
- Click the Go button or press the enter key on the keyboard.
- Click the Advanced link.
There may be a prompt for a Modem Access Code. If so, do the following:
- Locate the yellow sticker on the bottom of the Motorola 2210 2.0 modem.
- Type the code in the Modem Access Code field.
- Click the Continue button.
- Click on the PPP Location link.
- Choose PPP is on the computer, gateway or router radio button.
- Click the Save Changes button.
If you experience any difficulty while configuring your Motorola modem for the PPPoE connection, it is recommended that you contact AT&T eChat support.
If you are in, 'AR, CA, CT, IL, IN, KS, MI, MO, NV, OH, OK, TX, & WI ', you may click on the following link to connect to a chat agent.
04-22-2010 12:57:59 PM
I agree with penny, I bridged my 2210 a long time ago and turned it into a bridged DSL modem. I let the router handle the functions.