08-02-2012 12:26:08 AM
My Samsung Flight 2 phones came with an IM program installed on them. Being able to access Yahoo Instant Messenger is an important feature for me and I only need it on one phone. A while after I had the 2-year contract and phones, AT&T discontinued the IM service. My phones were advertised as having "IM capabilities". I have an unlimited data plan - but naturally they want me to buy a new smartphone and separate data plan. Particularly an Iphone or Blackberry, it seems. Doesn't this nullify the remaining contract? They aren't providing the service we have paid for and basically skipped out on it. I had no idea until I got online and researched the "server is not available" error I get when I try to log in to Yahoo messenger. Their cheapest partial upgrade phones are $99 each for some refurb Iphone 4 with cosmetic issues.
My plan is about $120 a month. Family minute plan with unlimited text and I have unlimited data on just my phone. I hate Iphones and Blackberry. ATT seems to be really getting greedy. Doesn't this nullify my remaining contract because their service doesn't work? Yet it is what they included on my phone when I got the contract. How would I go about cancelling my contract and fighting them for the early termination fee to be removed? They should be given a termination fine for terminating the service without telling anyone. I was never informed.
08-02-2012 12:47:12 AM
Pardon the double post. The ATT website seems to "time out" quite frequently and I had to try to re-write what I first tried to post. So, it posted under two different subjects. If an op is around, can you delete one? Thanks.
08-16-2012 03:23:07 PM
However, if they violate any part of the contract, then it is void and you don't have to keep your end. This means that you can cancel service without paying them a termination fee.
08-17-2012 03:32:23 AM
Pretty sure the ETF will be charged, read the terms of service