Internet throttling

Tbone979 · ‎08-02-2012

Cant believe they can sell a service as unlimited with no throttling, then throttle it in mid contract and not let you out of contract....way to do business.

wingrider01 · ‎05-26-2008

Tbone979 wrote:
Cant believe they can sell a service as unlimited with no throttling, then throttle it in mid contract and not let you out of contract....way to do business.

the service is no longer available so they are not selling it. The abilty to regulate data speeds is well documented in the terms of service and fair use policy that you agreed to when you took your service, they are nothing new.

Verizon has taken their grandfathered unlimit data one step forward, even though they hae the same policies in affect they have just changed the upgrade policy on a smartphone - you have the grandfathered unlimited data and want to upgrade to a new smartphone at the discounted price - then you lose your unlimited data, the only way of retaining it is to pay full retail price for the device.

Tbone979 · ‎08-02-2012

Guess I didn't read the fine print since the big words said to me was that it was unlimited and didn't get throttled at the time I signed up. I'm not saying its not in there or that they can't. It is an underhanded thing to do to your customers.

wingrider01 · ‎05-26-2008

Tbone979 wrote:
Guess I didn't read the fine print since the big words said to me was that it was unlimited and didn't get throttled at the time I signed up. I'm not saying its not in there or that they can't. It is an underhanded thing to do to your customers.

the big words where in the fair use policy and the terms of service - sorry a company adhereimg to ther published policy is not underhanded. By definition - you are still recieving unlimited data - just not at the speeds you feel you should get, they are not shutting your data feed off 100 percent like a few broadband companies will do when you exceed their caps.

This is a old subject, it has been inaffect for awhile, your bottom line is two choices - switch providers - but make sure you research their terms closely, because thay have it also (even the lowly cricket sets the cap limitations) or switch to a tiered plan that does not throttle after you exceed the limitations - and pay for it

Tbone979 · ‎08-02-2012

I don't know why everyone wants to argue this it's blatant misrepresentation. I am gonna switch. Just speaking my mind and saying that if they don't live up to the verbal agreement the give you they should at least let you leave without penalty.

Tbone979 · ‎08-02-2012

By the way, a representative called me back and saw it my way. Gave me a little credit towards the cancellation. So I guess they aren't all bad. But, It doesn't change what they are doing, so I am defending my position.

Tbone979 · ‎08-02-2012

I guess if they decide to start limiting you to 2 calls a day that work then give you the rest in quality that is understandable you will accept that?

Tbone979 · ‎08-02-2012

*not understandable

wingrider01 · ‎05-26-2008

Tbone979 wrote:
I don't know why everyone wants to argue this it's blatant misrepresentation. I am gonna switch. Just speaking my mind and saying that if they don't live up to the verbal agreement the give you they should at least let you leave without penalty.

good luck where ever you go, the grass is not always greener and it still needs mowing. The only one of the top 3 carriers that still have unlimited data available is Sprint. Read the tos and fup real close before you sign - the carriers like cricket and the such still have a clause that they will throttle at a specific usage point.

No matter what you think, the carriers are living up to the written agreement that to signed and resigned when you upgraded - there is no reason for a termination with out penality. You can still utilzie all the data you want to without paying the overage charges, instead of a overage charge like the tiered users get you get slowed down, fair trade off.

you comparision of voice calls to data utilization is not valid - if you go over your alloted minutes you pay per minute, so it is more in line with the tiered data plan, unles you have the unlimited minutes, but you are paying a lot more for that tos does not have a fup for overages in it

Tbone979 · ‎08-02-2012

Ok I'm done. I can pay less for the same service. So that's what I'll do. Been paying premium prices for ten years. You'd think they'd put that towards improving their network. Instead they make excuses and swindle. I've put my two cents in so I'm leaving it. Thanks for confirming my point.

wingrider01 · ‎05-26-2008

Tbone979 wrote:
Ok I'm done. I can pay less for the same service. So that's what I'll do. Been paying premium prices for ten years. You'd think they'd put that towards improving their network. Instead they make excuses and swindle. I've put my two cents in so I'm leaving it. Thanks for confirming my point.

good luck - see you are posting from a iphone, make sure after you pay the etf that you request the phone be unlocked if you want to put in on t-mobile or sell it outright. The pone will not work on Sprint or Verizon, locked or unlocked.

Did not confirm anything for you, I am not a att employee so you know. just telling the cold hard facts of the issue.