04-06-2012 01:28:34 PM
I registered for a Media Id, right after I registered I was sent a text message, I entered the authorization code
It then took me to the home page, I accidentially hit the back button and it sent me a new code
SO now when I go to login at messages.att.net I can partially see the site but get an Error EC35
Error String: An attempt to get the Metaswitch session failed for this subscriber.
Error Detail: The subscriber was not properly provisioned in the Metaswitch platform.
I called support but nobody can solve the problem.
I created a new ID but it tells me the phone number is tied to this account so I can't remove the number since I can't logon.
Is there any way to get support for Media ID account reset or delete? If you go to the messages.att.net the only support I can find is after you logon but I can' logon.
09-09-2012 06:37:32 AM
AT&T's return policy has changed effective 10/07/12. You have 14 days to return the device & cxl without a ETF. Policy info HERE.
Where is Justin Timberlake when you need him?. I need him to billed me a bridge to get a cross all these tears from complainers.This post is protected under the laws of the United States & other Countries. Unauthorized duplication, Distribution may result in civil liability & criminal prosecution.The OP gratefully acknowledge the cooperation of: The mods, Fellow forumites, Canada, The United States Of America, Mexico, USVI & Europe. As well as James Bond.When the going gets rough, hide in a pillow fort and pretend you don't exist.