OZ Messaging

[kimclack]

I have the OZ messaging where I can choose AIM, Windows Messaging or Yahoo IM, I always use Yahoo. Today it froze I guess because people were messaging me and I wasnt getting them. I signed out and then went to sign back on so it would work. Now it says signing on and as soon as it does it pops up and says I have been signed out by the server. What the heck is going on? Anyone know why it is doing this and how to fix it? I didnt do anything any different.

[Planet-Ed ACE - Expert · Accepted solution]

If you haven't sone so, turn your phone off for about 10 minutes and turn it back on.  That does 2 things.

1. It reboots you phone.  Sometimes you have to reboot it to clear out memory issues.
2. It forces your phone to re-register on the network.  Sometimes this will reset your connection if there was problems.

If that does not solve the issue I would suspect and data network issue in your area.  Although the OZ messenger uses text messages for sending/receiving messages it does require data access to sign-in/out of the messenger service (this data is counted against your messaging plan and not regular data).  If the data netwrok is having issues then you will have probolems with the OZ messenger get on and out of the service.

You can also call customer service and report the issue for further troubleshooting and opening a support ticket if it is network related.

[jii]

if youve got a data plan, i would recommend you find another im client. there are many free im clients out there thatll handle your different accounts. personally, i dig palringo.

[kimclack]

I have the unlimited data plan. I was using OZ because it came on the berry and I get told device not enabled when I try to use regular Yahoo Messenger. I have lots of issues with the OZ, I may have to try the one mentioned, thanks.