pictures.

[Pamm1956]

it seems I am unable to receive pictures via text messaging.  Is there a possiblility that something is not "turned on"? 

[JFizDaWiz]

MMS requires data, do you have a data plan?

[seajohn]

---

JFizDaWiz wrote:
MMS requires data, do you have a data plan?

---

You don't have to have a data plan for MMS.

[JFizDaWiz]

A minimum of data pay per use is required, which is a data plan

[Wild Banchi ACE - Master]

Also covered under text messaging packages...

[seajohn]

---

JFizDaWiz wrote:
A minimum of data pay per use is required, which is a data plan

---

Nope.  Only a messaging plan is required.

[JFizDaWiz]

if you have a data block you cant send or recieve pictures. you must have data enabled

[seajohn]

---

JFizDaWiz wrote:

MMS requires data, do you have a data plan?              

A minimum of data pay per use is required, which is a data plan              

if you have a data block you cant send or recieve pictures. you must have data enabled

“I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s positions, strategies or opinions.”

---

This explains a lot about the misleading information we get when calling customer service.  Out of this AT&T employee's 3 replies, only the last one was correct.  If the OP had called in to AT&T to ask this question she could easily have been mislead into thinking that she had to sign up for a data plan in order to receive MMS messages. 

[JFizDaWiz]

I'm sorry but all the above are correct, matter of fact they all say the same thing pretty much. You must have data enabled meaning you must have at minimum a data pay per use on your account which IS a data feature.

I fail to see how anything I said was wrong

[jii]

I'm thinking that you're failing to realize that not everyone here is fluent in "ATTCSR-eese". If you ask the average person on here "Is having an active data plan the same as having data enabled on your phone solely for MMS?" you'll get an emphatic no, even from the more seasoned users.

[Dcookie ACE - Expert]

Also...I cannot receive picture messages if I'm solely using wifi. I discovered that one day.

So, I need to turn on my data connection to download them. Even with my data connection turned on, I still need to have at least 2 bars showing or they still won't download. I have it all figured out now, though.

[BobbieH]

I should NOT have to turn WIFI off and use my data plan in order to download these text messages.  I WANT to use WIFI whenever I can to save my data plan.  I've got 4 messages sitting in my text box right now and cannot open them.  The person who sent them is also with AT&T but uses an iphone.  No one else has ever reported having problems receiving or opening his pics.  So far this thread hasn't given me any information on what setting are necessary in order to receive these.  I HAVE a data plan, it is obviously on, as I have just downloaded several apps and ring tones.  WiFi is ON and is the preferred method of receiving data.  I have unlimited texting - so why the limitation?  I'm still within my first week on AT&T and my new phone - and this is just adding to my decision to dump both the phone and carrier.  Not getting help.

[Dcookie ACE - Expert]

Give it time...someone will reply to you, BobbieH. Most of us are customers like yourself. That is what I have observed with my phone. When I am strictly using wifi, I need to turn on my data in order to download pics that are sitting in my messaging inbox. I also have a data plan and a messaging plan but I like to use wifi as much as possible to save on my data plan.