07-22-2012 03:41:05 PM
When I enable speaker during a call my screen goes black and I cannot disable the speaker feature. How do I fix this?
07-22-2012 06:40:42 PM
During a call, can you press any other buttons and make the screen light up again? It sounds like the phone could be defective and you would have to call AT&T Warranty and get it exchanged. If you are within the 30 day return period, see if you can return the phone to your local AT&T store and get the phone swapped.
07-22-2012 11:50:28 PM
If Janisbrady can post the make and model, that will help.