Cannot send email on Outlook (Cannot connect to SMTP Server)

[brians714]

I have spent days trying to resolve this issue.  The business that I recently joined uses Outlook for email.  I set up my account per instructions to communicate on the service servers.  My account appears in Outlook,  I can receive emails on the address, but I cannot send.  The error message received is "Outlook cannot connect to your outgoing (SMTP) email server".  I have checked settings, changed port settings, changed encryption settings, looked for advice, contacted AT&T tech service, but no solutions have been provided.

I need this job.  AT&T does not understand.  I will need to drop my AT&T service if this is not resolved. 

[ATTAlexCM]

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brians714 wrote:

I have spent days trying to resolve this issue.  The business that I recently joined uses Outlook for email.  I set up my account per instructions to communicate on the service servers.  My account appears in Outlook,  I can receive emails on the address, but I cannot send.  The error message received is "Outlook cannot connect to your outgoing (SMTP) email server".  I have checked settings, changed port settings, changed encryption settings, looked for advice, contacted AT&T tech service, but no solutions have been provided.

I need this job.  AT&T does not understand.  I will need to drop my AT&T service if this is not resolved. 

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Welcome brians714. I'm sorry to hear about the ongoing email trouble. Since this appears to be account specific, please send me a Private Message with your name, account number, phone number and the best time to contact you.  We'll get you in touch with the group that can look into it.

*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.

Regards,

Alex