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Internet dsl signal drops right after we get online
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05-21-2012 03:21:11 AM
Hello all,
we have just had out att dsl installed at our new house. We do have a linksys router. The router has been bridged and the wifi works fine, but we are having problems with our internet access on our main computer. So far early in the morning we are able to get internet access for a short time. After that the connection locks up and just sits there.
Any help or suggestions? Thanks
Re: Internet dsl signal drops right after we get online
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05-22-2012 03:11:15 PM
redsld wrote:
Hello all,
we have just had out att dsl installed at our new house. We do have a linksys router. The router has been bridged and the wifi works fine, but we are having problems with our internet access on our main computer. So far early in the morning we are able to get internet access for a short time. After that the connection locks up and just sits there.
Any help or suggestions? Thanks
Welcome redsld. I'm sorry to hear about the signal drops. The following solutions might help..
You also want to try connecting directly to the modem instead of through the router for testing to rule out a conflict with the router configuration. If the trouble continues, please send me a Private Message with your name, account number, phone number and the best time to contact you. We'll get you in touch with the group that can look into it.
*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.
Regards,
Alex
Rethink Possible
Private Message (ATTCustomerCare for account specific help)
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