02-24-2012 02:17:02 PM
Hello all - I'm an att.net email customer (legacy worldnet), currently traveling outside of the United States. Unfortunately, I can't access my att.net accounts - whenever I try to login, I get a password reset message, which I've never gotten traveling domestically. I tried the reset with one of my lesser used accounts, and the result was only a looping webpage. Is this due to my trying to access my account from an IP address outside of the US and, if so, how do I resolve?
I would like to contact customer support via e-mail, but all of the links on the support site take me to phone numbers to call, an expensive proposition when traveling abroad. Does anyone know how to contact support online?