Using DSL. iMac OSX 10.6.8 Mail not accepting password

[Papasan]

DSL suddenly stopped accepting my password in iMac OSX 10.6.8 Mail while on a 10 day vacation.

E-Mail is received in the default Yahoo mail OK.  

I prefer Mac Mail. Tried reseting Password and DSL Password.  I keep getting a message heading with SFPWD04: Check yo be sure the information entered is correct and try again.  I am the account owner.  I re-enter the information and get the same answer.  Support in Philipines has tried but after two days was no help.

Any help or directions are greatly appreciated.

Papasan 

[ATTAlexCM]

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Papasan wrote:

DSL suddenly stopped accepting my password in iMac OSX 10.6.8 Mail while on a 10 day vacation.

E-Mail is received in the default Yahoo mail OK.  

I prefer Mac Mail. Tried reseting Password and DSL Password.  I keep getting a message heading with SFPWD04: Check yo be sure the information entered is correct and try again.  I am the account owner.  I re-enter the information and get the same answer.  Support in Philipines has tried but after two days was no help.

Any help or directions are greatly appreciated.

Papasan 

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Welcome Papasan and thank you for posting.  I'm sorry to hear about the continued trouble.  Since this is account specific, please send me a Private Message with your name, account number, phone number and the best time to contact you.  We'll get you in touch with the group that can look into it.

In the meantime, you can also use the AT&T|Yahoo web mail site to access your email.

*To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type my username in the "Send To" field.

Regards,

Alex

[unclescottie]

I have the same problem. In a half baked effort to correct it, I have altered my Mail settings so I don't know hat is right.

I had been on the same settings for at least 3 years and all of a sudden I get a message that the password is not recognized, even though ot os corrct.

[ATTAlexCM]

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unclescottie wrote:

I have the same problem. In a half baked effort to correct it, I have altered my Mail settings so I don't know hat is right.

I had been on the same settings for at least 3 years and all of a sudden I get a message that the password is not recognized, even though ot os corrct.

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I'm sorry about the trouble.  Please use the link in my previous post to send me a Private Message.  We'll get you in touch with the group that can look into it.

Regards,

Alex