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Contributor

Posts: 1

Registered: ‎05-09-2012

emails sent to sbcglobal.net are rejected

‎05-09-2012 11:31:17 AM

I've received several emails from friends (in South Africa) who are unable to send to our sbcglobal.net address. The message they get is:

The message cannot be delivered due to a configuration error
on the server. Please contact your Administrator.

What does this mean and why are they getting it? Other people can e-mail our sbcglobal e-mail address without problems (and this has happened before).

Thanks.

Community Manager

Posts: 1,841

Registered: ‎12-05-2005

My Device: All

Re: emails sent to sbcglobal.net are rejected

‎05-18-2012 02:36:25 PM

Westlake wrote:

I've received several emails from friends (in South Africa) who are unable to send to our sbcglobal.net address. The message they get is:

The message cannot be delivered due to a configuration error
on the server. Please contact your Administrator.

What does this mean and why are they getting it? Other people can e-mail our sbcglobal e-mail address without problems (and this has happened before).

Thanks.

Welcome Westlake. I'm sorry to hear about the trouble your friend is having sending you emails. The following solution might help..

Why am I receiving email errors like "Service Unavailable" and "Your Domain Is Banned"?

("Service Unavailable" and "Your Domain Is Banned" section)

If the trouble continues, please send me a Private Message and we'll get you in touch with the group that can look into it.

Regards,

Alex

--------------
Rethink Possible
Private Message (ATTCustomerCare for account specific help)

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