web mail works, Outlook fails, password good

[vernonls]

Once again I have seen how att email can be totally messed up.  I had a computer which was set up and working with no changes for years when suddenly Outlook began to tell me that the password was no good for one account.  When I tried the user name and password using Internet Explorer and the web mail host for att.com, that same user name and password worked fine.  But try as I might I could not get it to work on Outlook.

Lest you think it was an Outlook malfunction, I have to say that I set up the account on a different computer in Outlook and it still failed.  I also tried using Eudora and that failed as well. 

Having experienced such mysterious att email failures before I decided to sleep on it and to try again the next morning.  Would you believe that with no changes whatsoever, it worked fine the next day?  Absolutely fine!

I don't know what ATT does, but I am guessing that some time during the night they either reboot their server or run a cleanup process.  Either way, sometimes there is nothing to do with att email, but to wait 24 hours for it to mysteriously fix itself. 

I hope this helps othere users experiencing the same problem.

Vern

[BH303]

I'm having a similiar problem.  I use OE and about 2 months ago I started having a problem with an account I have been using for  many years without a glitch.  I have a main e-mail account which I set up when I got DSL about 13 years ago or when ever it was first offered in my community and a secondary account I use most of the time which was set up shortly after my main account.  Now my main account works fine but my second account is the problem.  I have checked and rechecked the setting and both accounts are identical.  On my second account if I turn off my PC or have a power failure or whatever and have to reboot I am unable to log into my second OE account without first going to AT&T Webmail or Yahoo mail Classic and log in.  Works fine.  Then as soon as it logs in I can sign out and go to OE and log in with no problem and regardless the number of times I log out of OE I can log back in fine.  BUT If I have to reboot  or the PC gets shut down for any reason I have to go back thru the ritual with AT&T Web mail or Yahoo Classic e-mail to be able to log into OE.  It always tell me that the server does not reconogize my password but only on this one account.  The main account is fine NO problems.  I have reset my password several times but to no avail. This all seemed to start when maybe AT&T was changing servers or doing work on their servers.  Not sure.  Somebody please enlighten me 

[EWG]

I am convinced their email client interface is unstable. I have been caught in the password rejection (server error 800CCC90) loop many times over the last year or two on three different machines, two with Outlook Express with XP SP3 and one a new machine with Windows Live Mail with W7 SP1.

I have been told two things:

One is, that the server forgets who you (your email client, that is) are if your don't log into web mail every so often. Amazingly, today, when I was cuaght in the password rejection loop again, logging in and out of web mail a couple times broke the loop. The rep today didn't even bother to check my settings, just said log in and out and test. The rep's recommendation was to log into web mail once every two weeks (didn't change her story when I said I had logged in yesterday).

If that doesn't work, then there is the possibility that the mail settings in AT&T and Yahoo have gotten out of synch. The reps are supposed to have a tool that can be used to see if this is the problem. When I learned about this a couple weeks ago talking you a former support rep and now a manager, he saw my settings were out of synch and the client interface starting working immediately as he resynched them.

Sound primitive, but that's my story.,

[tooltime63]

AT&T changed the pop server settings. See the new server settings below: These require SSL connections.

Inbound = inbound.att.net  (port 995)

Outbound = outbound.att.net (port 465)

[benwade]

I just posted the same problem...is it fixable?  Thanks 

[mark_OnSiteFast]

I had same problem yesterday with one of my customers.  Could get into Webmail after having password reset with ATT, but Outlook refused (constant asking for username/password).  I fixed it by going into Webmail, reverting back to "Classic" e-mail version.  Logged out.  Opened Outlook, getting mail!  Hope this is an fix option for the rest of you!