6 BOXES but can't watch at the same time.

bgoofy1 · ‎05-14-2012

We just had ATT Uverse installed last Saturday …previously, we had DirecTV. I had six boxes installed (1 living room and 5 bedrooms). However, we cannot watch all at the same time even if we’re watching the same channel. 3 boxes watches the same international channel which is not HD but one has to interrupt a TV (disconnecting it) to be able to watch it in their own room. We have 1 DVR that’s suppose to be able to record channels from different rooms but we cannot all watch at the same time. We were told we have 4 HD Streams but I don’t understand why they said we can have up to 6 boxes.

texasguy37 · ‎05-18-2009

With U-verse, you have 4 live streams which are used to watch and/or record live TV. Depending on your profile, either 3 or 4 of those streams will be HD streams. If one or more TV's is watching the same live channel, that counts as the use of a single stream.

aviewer · ‎03-11-2010

bgoofy1 - As TG says when multiple TVs watch the same channel it should count as only one stream. If you are getting an error when trying to watch the same channel you may want to call for service.

Based on what you say - 3 boxes watch the same SD channel - You could use a splitter to feed three TVs from the same STB via COAX. This would save you the monthly cost of two STBs & have the added benefit of eliminating the error message.

bugmenot121 · ‎03-04-2012

bgoofy1 wrote:
We just had ATT Uverse installed last Saturday …previously, we had DirecTV. I had six boxes installed (1 living room and 5 bedrooms). However, we cannot watch all at the same time even if we’re watching the same channel. 3 boxes watches the same international channel which is not HD but one has to interrupt a TV (disconnecting it) to be able to watch it in their own room. We have 1 DVR that’s suppose to be able to record channels from different rooms but we cannot all watch at the same time. We were told we have 4 HD Streams but I don’t understand why they said we can have up to 6 boxes.

Yes, you can have beyond 6 boxes.

If you are watching something live, that counts as either 1 HD or 1 SD channel (HD streams also can view SD channels. SD streams cannot view HD streams.) However, previously-recorded programming watched OFF the DVR and ONTO another TV use another set of streams.

If you record programming off premium channels such as Starz or HBO, you may want to look into recording during the overnight hours, when your streams may not be as busy.

Be sure that when your TV is turned off that your STB or DVR is also turned off. If the oval-shaped green light is on, then your STB or DVR is also turned on and is receiving a stream. If your DVR is recording something, then you're using at least one stream.