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Visitor

Posts: 2

Registered: ‎02-11-2012

Caller ID blocking keeps getting turned off

‎02-11-2012 09:50:48 AM

It is important to us to have our caller ID blocked on most calls, so I've turned 'Caller ID Blocking' ON in the Voice Features. However, every once in a while, it seems to get turned OFF, all by itself. Anyone know why this might be happening? At the very least, I'd like to be notified when it happens so I can [manually] correct the problem.

ACE - Czar

Posts: 1,607

Topics: 147

Kudos: 122

Solutions: 23

Registered: ‎05-11-2009

Re: Caller ID blocking keeps getting turned off

‎02-11-2012 02:00:13 PM

No idea as to why that should happen. Are you activating the CID Blocking feature via the phone ( *67#) or online using the Uverse Phone Features?

Until recently, I had a second phone line for faxing and making outgoing calls only and the CID Blocking feature was turned on that line for over a year.

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 2

Registered: ‎02-11-2012

Re: Caller ID blocking keeps getting turned off

‎02-12-2012 05:57:51 PM

I've always turned the feature on via the U-verse Phone Features online. This has happened at least twice, but I haven't noticed a pattern (i.e., frequency, relationship to re-boots or updates, etc.)

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