bwenkersr wrote:
This is not acceptable. I do not want the box in my kitchen. Please schedule a technican to come out of remove the mac address #00:1E:46:0D:64:73 Serial #M90817FB65903 from my gateway box so that I can plug directly into the TV cable in my kitchen to watch TV minus HDTV/HDMI on regular cable connection.
Like the others have posted, at&t U-verse is NOT cable, it is IPTV, the coax is only being used in place of CAT5 (ethernet) so CAT5 would not need to be used at every location, as to make installs easier, instead of an RF signal going through the coax, an HPNA network signal is sent through the coax, the television is unable to decode the HPNA network signal
This is in no way unacceptable, that is just what U-verse is and how it works, you were under the impression that U-verse was an RF cable television service, you assumed it would work just like RF cable television service, and it just so happend that your assumptions were wrong, a U-verse STB is required for every TV, where you locate that STB is completely up to you
You said that you don't want an STB in your kitchen, that is completely understandable, we all understand that the STB may take up room in the kitchen that you may not have, but nothing is going to make it possible for the TV to work on U-verse without an STB, though you still have some choices
1. What channels are you planning to use on the kitchen TV? If you are fine with just watching your locals, and your TV has a digital tuner built in, you could always use an antenna for OTA instead
2. What kind if TV do you have in the kitchen, is it an HDTV or an SDTV? If your TV in the kitchen is SD, it would probably be a be a good idea to install the STB where that coax line ends (basement, attic, wiring closet, etc.), connect the STB to the RG using either coax or CAT5, connect the coax line running to the cable jack in the kitchen to the STB's coax video out jack, tune the television in the kitchen to either channel 3 or 4 (depending on what the STB's output is set for), then you should be able to get U-verse on the kitchen TV, then to be able to change the channel and use other features from the kitchen, get the RF U-verse remote, connect the USB dongle to the fron USB port on the STB and put the remote in the kitchen, you should then be able to control the STB like it was in the kitchen, even though it's not
After that, you should have full access to U-verse and all it's features, and the STB will be out of sight and not taking up any space in the kitchen
3. If the TV you are using in the kitchen is an HDTV, choose a location close to the kitchen where you would be fine with placing the STB (this could be the next room over, the room on the other side of the wall if there is one, or somewhere on the floor below the kitchen, if there is one, or any room that you don't mind running new wire), run eitther long component cable (shielded preferred) or a long HDMI cable (for any excessive length HDMI cables, it would be a good idea to use an HDMI to CAT5 converter, then run CAT5 from the TV to where you plan to have the STB, 2 HDMI cables will be required to go between the 2 converters, the TV, and the STB), then just like in #2, get the RF U-verse remote, connect the USB dongle to the front USB port on the STB, and put the remote in the kitchen
After that, just like in #2, you shoud have full access to U-verse and all it's features in HD, and the STB will be out of site and not taking up any space in the kitchen
If you are not willing to do one of the 3 above possibilities, and you don't want to have an STB in your kitchen, then you should switch to cable, as cable is the only service that does not require an STB or DVR for service (though that may be changing soon, and already has for Comcast)
, and
