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Visitor

Posts: 6

Registered: ‎03-13-2012

Can't Delete Multi Shows on DVR--STILL

‎03-13-2012 01:30:17 PM

Why can't I delete multi-shows on the web remote access? I already know you can delete one at a time or series on the dvr, but need to delete close to 150 shows. To goto each one (or delete by series) is ridiculous. Also, deleting them all by resetting the box is not an option.

Thanks

ACE - Champion

Posts: 14,803

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Kudos: 783

Solutions: 249

Registered: ‎05-18-2009

Re: Can't Delete Multi Shows on DVR--STILL

‎03-13-2012 01:38:24 PM

You can delete programs from your DVR with just a little more effort than checking boxes on the Web Remote:

1. Press the RECORDED TV button

2. Select the program or group that you wan to remove and press the DELETE button and press OK

Award for Community Excellence (A.C.E.) achiever for 2012*

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Visitor

Posts: 6

Registered: ‎03-13-2012

Re: Can't Delete Multi Shows on DVR--STILL

‎03-13-2012 01:41:07 PM

Why would you respond without reading the post? I noted that and besides it is much more effort clicking each show/series and hitting delet on the dvr than to click all and hit delete selected.

Why doesn't this work?

ACE - Champion

Posts: 14,803

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Registered: ‎05-18-2009

Re: Can't Delete Multi Shows on DVR--STILL

[ Edited ]

‎03-13-2012 01:46:57 PM - edited ‎03-13-2012 01:48:01 PM

I did read your post. Please ignore my attempt to offer help.

Good luck and have a nice day!

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Visitor

Posts: 6

Registered: ‎03-13-2012

Re: Can't Delete Multi Shows on DVR--STILL

‎03-13-2012 02:59:23 PM

I will - especially since it was no help--please no more reponses from youas it bogs down the threads! Other than "TexasGuy" can anyone from ATT give me a straight answer?

ACE - Champion

Posts: 14,803

Topics: 1,751

Kudos: 783

Solutions: 249

Registered: ‎05-18-2009

Re: Can't Delete Multi Shows on DVR--STILL

‎03-13-2012 03:04:44 PM

This is the U-verse customer forum. Those responding to your posts are U-verse customers not AT&T employees. If you want a response from AT&T, I suggest that you contact AT&T by phone or letter.

Hopefully, when you contact AT&T, you will have a better attitude that you have shown as a new visitor to this customer forum. Asking for help and being rude to those offering help is usually not a good combination.

Award for Community Excellence (A.C.E.) achiever for 2012*

ACE - Geek

Posts: 9,311

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Registered: ‎01-30-2008

Re: Can't Delete Multi Shows on DVR--STILL

‎03-13-2012 03:12:25 PM

kevin8159 wrote:

I will - especially since it was no help--please no more reponses from youas it bogs down the threads! Other than "TexasGuy" can anyone from ATT give me a straight answer?

Nope. Because AT&T employees do not typically do tech support here. This is a peer-to-peer forum.

And I'm sure other peers are just lining up to help you with your attitude.

Award for Community Excellence (A.C.E.) achiever for 2012*

ACE - Wizard

Posts: 3,018

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Registered: ‎11-16-2009

My Device: U-verse / VZW Droid

Re: Can't Delete Multi Shows on DVR--STILL

[ Edited ]

‎03-14-2012 06:27:56 AM - last edited on ‎03-14-2012 07:03:19 AM by Taylarie

[Per Guidelines: Keep it Relevant and Appropriate].

Yes, you did say that you knew you could delete a series from the DVR. I get that. However, what TG said was accurate and likely the best work around you'll get until AT&T decides to seriously work on WRA.

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Visitor

Posts: 1

Registered: ‎05-24-2012

Re: Can't Delete Multi Shows on DVR--STILL

‎05-24-2012 07:26:55 PM

Thank you soooo much for the help. I went to recorded tv and found shows that I had put in series and ended up hating the show. There were 11 episodes and I did what you said and it worked!!! Thanks again. Texas guy

Posted from Apple iPod Touch

ACE - Champion

Posts: 14,803

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Registered: ‎05-18-2009

Re: Can't Delete Multi Shows on DVR--STILL

‎05-24-2012 07:36:15 PM

You're welcome!

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ACE - Master

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Registered: ‎12-10-2007

Re: Can't Delete Multi Shows on DVR--STILL

‎05-24-2012 07:40:31 PM

You da man TG.

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