07-01-2012 06:30:18 AM
Hey guys,
First off, thank you for being so helpful in the past, this is a great forum.
I'm not very technical so I hope I can explain this properly. Virtually every day I'll be browsing the internet, usually car forums, and I'll click a link for a thread or something and my browser will just sit there, then give me the page load error. I'll try another browser and nada. I'll try my phone connected to wifi and it works fine. If I restart my computer, it seems to be fine but this is quite annoying, especially if I'm in the middle of something. The reason I think it is u-verse is because it has happened to me on two different computers. One PC and now my current Mac. I mainly use Google Chrome, so could this be the issue? If it is, then why does Safari or IE experiece the same issues?
What can I do to remedy this? Other times I'll lose wifi connection all together and have to restart my gateway a couple times and it works fine. This does not happen as often. The pages not loading randomly happens every day, sometimes multiple times per day.
07-01-2012 10:21:12 AM
Are you connecting your computer to your U-Verse service through wireless, or are you using an ethernet cable? The answer cna chhange how you troubleshoot to resolve this.
I'll start with the basices. I have U-Verse HSI and Voice here at home, and I leave my Mac laptop on almost all the time and it has no issues like you describe. My wife is now using my old ThinkPad laptop and she does leave it on all the time and she doesn't have the issues you describe either, so I would say that your problems are most liekly specific to you.
You say it works fine for about a day, then it just stops accessing the internet until you re-boot. This sounds to me like your computer is using DHCP to obtain an IP address from your router/RG and after about a day it tries to renew the address and the renew fails. If you are using your Mac, when it fails to load a web page, go to the "Wifi icon" on your status bar (usually near the top right of your screen) and click on it. Scroll down to the bottom and cl=ick on "Open Network Preferneces..." In the new window that opens, it should say something like "... connected" and in the lines undernieth it should mention your IP Address. Take note of all of that. If it says "connected" and if the IP Address has something that starts with "169. ..." then that means it is almost guaranteed to be a DHCP problem.
07-01-2012 11:03:50 AM
bungletronics - One thing that can cause your problem is the DNS server - On you computer in preference - network change the DNS server to google 8.8.8.8 or 8.8.8.4.
Also, use Google chrome for browser.
These two give me best response on my Mac.
07-07-2012 06:09:41 AM - edited 07-07-2012 06:11:53 AM
I use Google Chrome pretty much exclusively, except for school because their portal doesn't work with Chrome. Lame IE champions.
I'll try the DNS thing, though I don't have an understanding of this sort of thing, so I hope I don't mess it up!
To the other poster, I'm connected through wifi on all devices.
